\u30b3\u30f3\u30dc<\/a>\u2019\u306eCTI\/CRM\u7d71\u5408\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u65e5\u672c\u306e\u4f01\u696d\u5168\u4f53\u306b\u5e83\u304c\u3063\u3066\u3044\u307e\u3059\u3002.<\/p>","protected":false},"excerpt":{"rendered":"Softfront Japan\u2019s AI voice bot \u2018commubo\u2019 is teaming up with Brekeke Japan\u2019s \u2018Brekeke Contact Center Suite\u2019 in a first-of-its-kind collaboration. The partnership connects commubo directly with Brekeke\u2019s PBX extensions, while also linking it to CRM systems for real-time data display. Here\u2019s why it matters. Until now, most voice bots handed off calls to human operators through external lines, which meant extra transfer costs and missing caller data. This new setup changes that. By plugging the voice bot straight into the internal PBX, call forwarding costs are cut down, caller numbers are automatically captured, and the whole process becomes smoother and cheaper for contact centers. When a call gets transferred, the […]<\/p>\n","protected":false},"author":7,"featured_media":23606,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,187,211,92,237,206],"tags":[7199,9062,7190,465,321],"ppma_author":[572],"class_list":{"0":"post-23605","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-crm","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-ai-voicebot","14":"tag-brekeke","15":"tag-commubo","16":"tag-contact-center","17":"tag-crm"},"yoast_head":"\n
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