{"id":23575,"date":"2025-11-07T11:23:15","date_gmt":"2025-11-07T11:23:15","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=23575"},"modified":"2025-11-07T11:23:15","modified_gmt":"2025-11-07T11:23:15","slug":"hitachi-solutions-create-unveils-cx-community-service","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/hitachi-solutions-create-unveils-cx-community-service\/","title":{"rendered":"\u65e5\u7acb\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ba\u30fb\u30af\u30ea\u30a8\u30a4\u30c8\u304cCX\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30b5\u30fc\u30d3\u30b9\u3092\u767a\u8868"},"content":{"rendered":"

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\u30bd\u30fc\u30b9 PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

Hitachi Solutions Create, Ltd. will begin sales of its “Online Community Service” on November 7th. The service utilizes an online community platform to help build trust between companies that provide products and services and their end users. This service employs the “Commune” community success platform and related services, such as analysis services, from Commune Co., Ltd., and Hitachi Solutions Create’s community designers will accompany customers from platform implementation to community management. This will provide one-stop support for accurate implementation tailored to customers’ business processes, easy-to-understand content creation, and appropriate management, aiming to achieve customer success through improved customer experience (CX). In recent years, as digital technology has become more sophisticated, 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Solutions Create Launches Online CX Platform<\/title>\n<meta name=\"description\" content=\"Hitachi Solutions Create launched an Online Community Service to help businesses strengthen trust and engage with a dedicated platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/hitachi-solutions-create-unveils-cx-community-service\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hitachi Solutions Create Launches Online CX Platform\" \/>\n<meta property=\"og:description\" content=\"Hitachi Solutions Create launched an Online Community Service to help businesses strengthen trust and engage with a dedicated platform.\" \/>\n<meta property=\"og:url\" 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