{"id":23133,"date":"2025-10-29T10:56:57","date_gmt":"2025-10-29T10:56:57","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=23133"},"modified":"2025-10-29T10:56:57","modified_gmt":"2025-10-29T10:56:57","slug":"servicenow-and-nvidia-strengthen-ai-telecom-alliance","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/business-analytics\/servicenow-and-nvidia-strengthen-ai-telecom-alliance\/","title":{"rendered":"ServiceNow\u3068NVIDIA\u3001AI\u30c6\u30ec\u30b3\u30e0\u63d0\u643a\u3092\u5f37\u5316"},"content":{"rendered":"

ServiceNow and NVIDIA have expanded their strategic partnership with the launch of carrier-specific generative AI solutions designed to transform telecommunications operations and customer service experiences. The collaboration introduces Now Assist for Telecommunications Service Management (TSM), a purpose-built solution that leverages NVIDIA’s AI Enterprise platform and ServiceNow’s Now Platform to enhance productivity, accelerate resolution times, and improve service quality.<\/p>

Now Assist for TSM\u306f\u3001NVIDIA Triton Inference Server\u3068NVIDIA NeMo\u3092\u7d71\u5408\u3057\u3001\u901a\u4fe1\u4e8b\u696d\u8005\u304c\u9ad8\u5ea6\u306a\u30c1\u30e3\u30c3\u30c8\u8981\u7d04\u3001\u81ea\u52d5\u30b1\u30fc\u30b9\u66f4\u65b0\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30a2\u30b7\u30b9\u30bf\u30f3\u30b9\u3092\u53ef\u80fd\u306b\u3059\u308b\u3001\u7d30\u304b\u304f\u8abf\u6574\u3055\u308c\u305f\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u3092\u5b89\u5168\u306b\u5c0e\u5165\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u3092\u6b21\u306e\u6700\u9069\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u5c0e\u304f\u3053\u3068\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u3092\u5408\u7406\u5316\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u4fdd\u8a3c\u6a5f\u80fd\u306f\u3001\u5149\u30d5\u30a1\u30a4\u30d0\u30fc\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8\u306a\u3069\u306e\u8907\u96d1\u306a\u6280\u8853\u30c7\u30fc\u30bf\u3092\u660e\u78ba\u3067\u5b9f\u7528\u7684\u306a\u8981\u7d04\u306b\u5909\u63db\u3057\u307e\u3059\u3002<\/p>

IDC\u306b\u3088\u308b\u3068\u3001\u4e16\u754c\u306e\u901a\u4fe1\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30d0\u30a4\u30c0\u306e\u3046\u306173%\u304c\u3001AI\u3068\u6a5f\u68b0\u5b66\u7fd2\u3078\u306e\u6295\u8cc7\u3092\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306e\u6700\u512a\u5148\u4e8b\u9805\u306b\u6319\u3052\u3066\u3044\u307e\u3059\u3002BT\u30b0\u30eb\u30fc\u30d7\u306e\u3088\u3046\u306a\u65e9\u671f\u5c0e\u5165\u4f01\u696d\u306f\u3001\u3059\u3067\u306bServiceNow\u3068\u9023\u643a\u3057\u3066\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u3092\u7d71\u5408\u3057\u3001\u52b9\u7387\u6027\u306e\u5411\u4e0a\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3066TSM\u306eNow Assist\u3092\u691c\u8a0e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u30d5\u30a9\u30fc\u30ab\u30b9\u30b7\u30b9\u30c6\u30e0\u30ba\u304cESRI\u30b8\u30e3\u30d1\u30f3\u3068\u696d\u52d9\u63d0\u643a<\/a><\/h4>

\u3053\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306f ServiceNow<\/a> \u305d\u3057\u3066 NVIDIA<\/a>’s shared vision to embed domain-specific generative AI across telecommunications ecosystems, empowering operators to modernize workflows, ensure uptime, and elevate service delivery at scale.<\/p>","protected":false},"excerpt":{"rendered":"

ServiceNow and NVIDIA have expanded their strategic partnership with the launch of carrier-specific generative AI solutions designed to transform telecommunications operations and customer service experiences. The collaboration introduces Now Assist for Telecommunications Service Management (TSM), a purpose-built solution that leverages NVIDIA’s AI Enterprise platform and ServiceNow’s Now Platform to enhance productivity, accelerate resolution times, and improve service quality.Now Assist for TSM integrates NVIDIA Triton Inference Server and NVIDIA NeMo, enabling telcos to securely deploy fine-tuned large language models that power advanced chat summarization, automated case updates, and real-time agent assistance. The platform streamlines customer care by guiding support teams through the next best action, while service assurance capabilities translate complex […]<\/p>\n","protected":false},"author":7,"featured_media":23134,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[204,207,237,85],"tags":[218,467,1389,2177,4172],"ppma_author":[572],"class_list":["post-23133","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business-analytics","category-international","category-news","category-tech","tag-ai","tag-business-analytics","tag-nvidia","tag-servicenow","tag-telecom"],"yoast_head":"\nServiceNow and NVIDIA enhance AI for telecom industry<\/title>\n<meta name=\"description\" content=\"ServiceNow and NVIDIA expand their partnership with carrier-focused AI solutions to enhance telecom operations and customer service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/business-analytics\/servicenow-and-nvidia-strengthen-ai-telecom-alliance\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ServiceNow and NVIDIA enhance AI for telecom industry\" \/>\n<meta property=\"og:description\" content=\"ServiceNow and NVIDIA expand their partnership with carrier-focused AI solutions to enhance telecom operations and customer service.\" \/>\n<meta property=\"og:url\" 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