PRTimes<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"ZEALS Inc., a provider of customer service AI agents, is pleased to announce that it has introduced and begun operation of its customer service AI agent, “ZEALS AI Agent,” on the LINE account of au Online Shop.Background to the introduction of AI agents to au Online Shopau Online Shop, which has recently introduced ZEALS AI Agent, has long been working to achieve optimal communication with customers.As part of these efforts, the au Online Shop felt it was important to provide more detailed proposals tailored to the needs and challenges of each customer, and was called upon to provide more friendly and personalized customer service.Also Read: AVILEN launches “Automatic Response AI […]<\/p>\n","protected":false},"author":4,"featured_media":22552,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[533,8589,1294,8590,5736],"ppma_author":[205],"class_list":["post-22540","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-customer-experience","category-japan","category-martech","category-news","category-regional","tag-ai-agent","tag-au-online-shop","tag-customer-service","tag-line-account","tag-zeals"],"yoast_head":"\n
Zeals Launches LINE AI Agent for au Online Shop<\/title>\n<meta name=\"description\" content=\"Zeals launches its AI customer service agent on LINE for au Online Shop, enhancing support and improving user experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zeals Launches LINE AI Agent for au Online Shop\" \/>\n<meta property=\"og:description\" content=\"Zeals launches its AI customer service agent on LINE for au Online Shop, enhancing support and improving user experience.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/\" \/>\n<meta property=\"og:site_name\" content=\"itbusinesstoday\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-16T08:50:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/Zeals-introduces-customer-service-AI-agent-to-LINE-for.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"NewsDesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"NewsDesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u30bc\u30a2\u30eb\u3001au\u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30c3\u30d7\u5411\u3051AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cLINE\u300d\u3092\u63d0\u4f9b\u958b\u59cb","description":"Zeals\u3001au Online Shop\u306eLINE\u3067AI\u63a5\u5ba2\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u63d0\u4f9b\u3092\u958b\u59cb\u3001\u30b5\u30dd\u30fc\u30c8\u5f37\u5316\u3068\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5411\u4e0a\u3092\u5b9f\u73fe\u3002.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/","og_locale":"ja_JP","og_type":"article","og_title":"Zeals Launches LINE AI Agent for au Online Shop","og_description":"Zeals launches its AI customer service agent on LINE for au Online Shop, enhancing support and improving user experience.","og_url":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/","og_site_name":"itbusinesstoday","article_published_time":"2025-10-16T08:50:05+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/Zeals-introduces-customer-service-AI-agent-to-LINE-for.webp","type":"image\/webp"}],"author":"NewsDesk","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"NewsDesk","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"2\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/#article","isPartOf":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/"},"author":{"name":"NewsDesk","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812"},"headline":"Zeals Debuts AI Customer Service on LINE for au Shop","datePublished":"2025-10-16T08:50:05+00:00","mainEntityOfPage":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/"},"wordCount":308,"publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"image":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/Zeals-introduces-customer-service-AI-agent-to-LINE-for.webp","keywords":["AI Agent","au Online Shop","customer service","LINE account","Zeals"],"articleSection":["APAC","Customer Experience","Japan","Martech","News","Regional"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/","url":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/","name":"\u30bc\u30a2\u30eb\u3001au\u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30c3\u30d7\u5411\u3051AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cLINE\u300d\u3092\u63d0\u4f9b\u958b\u59cb","isPartOf":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website"},"primaryImageOfPage":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/#primaryimage"},"image":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/Zeals-introduces-customer-service-AI-agent-to-LINE-for.webp","datePublished":"2025-10-16T08:50:05+00:00","description":"Zeals\u3001au Online Shop\u306eLINE\u3067AI\u63a5\u5ba2\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u63d0\u4f9b\u3092\u958b\u59cb\u3001\u30b5\u30dd\u30fc\u30c8\u5f37\u5316\u3068\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5411\u4e0a\u3092\u5b9f\u73fe\u3002.","breadcrumb":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/#primaryimage","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/Zeals-introduces-customer-service-AI-agent-to-LINE-for.webp","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/Zeals-introduces-customer-service-AI-agent-to-LINE-for.webp","width":1200,"height":800,"caption":"Zeals"},{"@type":"BreadcrumbList","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/zeals-debuts-ai-customer-service-on-line-for-au-shop\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/itbusinesstoday.com\/"},{"@type":"ListItem","position":2,"name":"Zeals Debuts AI Customer Service on LINE for au Shop"}]},{"@type":"WebSite","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","description":"","publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","width":663,"height":275,"caption":"itbusinesstoday"},"image":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812","name":"\u30cb\u30e5\u30fc\u30b9\u30c7\u30b9\u30af","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png74f313ad3d6fa27a1eee85c30be63d03","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","caption":"NewsDesk"},"sameAs":["https:\/\/itbusinesstoday.com"],"url":"https:\/\/itbusinesstoday.com\/ja\/author\/newsdesk\/"}]}},"authors":[{"term_id":205,"user_id":4,"is_guest":0,"slug":"newsdesk","display_name":"NewsDesk","avatar_url":{"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","url2x":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png"},"author_category":"","first_name":"NewsDesk","last_name":"","user_url":"https:\/\/itbusinesstoday.com","job_title":"","description":""}],"_links":{"self":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/22540","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/comments?post=22540"}],"version-history":[{"count":1,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/22540\/revisions"}],"predecessor-version":[{"id":22541,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/22540\/revisions\/22541"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media\/22552"}],"wp:attachment":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media?parent=22540"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/categories?post=22540"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/tags?post=22540"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/ppma_author?post=22540"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}