{"id":22289,"date":"2025-10-09T12:51:00","date_gmt":"2025-10-09T12:51:00","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=22289"},"modified":"2025-10-09T12:51:00","modified_gmt":"2025-10-09T12:51:00","slug":"avilen-launches-automatic-response-ai-operator-service","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/","title":{"rendered":"\u30a2\u30d3\u30ec\u30f3\u3001\u300c\u81ea\u52d5\u5fdc\u7b54AI\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u300d\u30b5\u30fc\u30d3\u30b9\u3092\u958b\u59cb"},"content":{"rendered":"<p><a href=\"https:\/\/avilen.jp\/\">\u30a2\u30d3\u30ec\u30f3<\/a> \u682a\u5f0f\u4f1a\u793e\u30a8\u30cc\u30fb\u30c6\u30a3\u30fb\u30c6\u30a3\u30fb\u30c9\u30b3\u30e2\u306f\u3001\u751f\u6210AI\u3001\u97f3\u58f0\u8a8d\u8b58\u3001\u97f3\u58f0\u5408\u6210\u3092\u6d3b\u7528\u3057\u3001\u96fb\u8a71\u5bfe\u5fdc\u3092\u81ea\u52d5\u5316\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u300c\u81ea\u52d5\u5fdc\u7b54AI\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u300d\u306e\u63d0\u4f9b\u3092\u958b\u59cb\u3057\u307e\u3057\u305f\u3002\u30ed\u30f3\u30b0\u30b3\u30f3\u30c6\u30af\u30b9\u30c8\u51e6\u7406\u306b\u3088\u308a\u3001\u9577\u6642\u9593\u306e\u8907\u96d1\u306a\u4f1a\u8a71\u306b\u3082\u5bfe\u5fdc\u3057\u3001\u5f93\u6765\u306e\u30b7\u30b9\u30c6\u30e0\u304c\u82e6\u624b\u3068\u3059\u308b\u6b63\u78ba\u3067\u4e00\u8cab\u6027\u306e\u3042\u308b\u5fdc\u5bfe\u3092\u5b9f\u73fe\u3002<\/p>\n<p>AI\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304cFAQ\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u304b\u3089\u5b66\u7fd2\u3057\u3001\u4f1a\u8a71\u5c65\u6b74\u3092\u4fdd\u6301\u3059\u308b\u3053\u3068\u3067\u3001\u5fdc\u5bfe\u54c1\u8cea\u306e\u5747\u4e00\u5316\u3068\u4eba\u7684\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3078\u306e\u4f9d\u5b58\u3092\u8efd\u6e1b\u3057\u307e\u3059\u3002E\u30b3\u30de\u30fc\u30b9\u3001IT\u3001\u91d1\u878d\u3001\u901a\u4fe1\u306a\u3069\u3001\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u304c\u591a\u304f\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u306e\u7dad\u6301\u304c\u96e3\u3057\u3044\u696d\u754c\u306e\u8ab2\u984c\u306b\u5bfe\u5fdc\u3002<\/p>\n<p>\u4e3b\u306a\u7279\u5fb4\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\uff1a<\/p>\n<ul>\n<li>\u8907\u96d1\u306a\u30af\u30a8\u30ea\u306b\u5bfe\u3059\u308b\u30ed\u30f3\u30b0\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u306e\u30b5\u30dd\u30fc\u30c8\u3002<\/li>\n<li>\u77e5\u8b58\u4e3b\u5c0e\u306e\u81ea\u7136\u306a\u53cd\u5fdc\u3002<\/li>\n<li>\u8fc5\u901f\u306a\u66f4\u65b0\u306e\u305f\u3081\u306e\u7c21\u5358\u306aPDCA\u30b5\u30a4\u30af\u30eb\u3002<\/li>\n<\/ul>\n<h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/360channels-ai-caster-teams-up-with-coefont-voice-platform\/\" rel=\"bookmark\">360Channel\u306eAI\u30ad\u30e3\u30b9\u30bf\u30fc\u304cCoeFont\u97f3\u58f0\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u63d0\u643a<\/a><\/h4>\n<p>\u3053\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u52b9\u7387\u3092\u6539\u5584\u3057\u3001\u4f5c\u696d\u8ca0\u8377\u3092\u8efd\u6e1b\u3057\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u30b8\u30a7\u30cd\u30ec\u30fc\u30c6\u30a3\u30d6AI\u3092\u6d3b\u7528\u3057\u305f\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u3082\u4fc3\u9032\u3057\u307e\u3059\u3002<\/p>","protected":false},"excerpt":{"rendered":"<p>AVILEN Inc. has launched the &#8216;Automatic Response AI Operator,&#8217; a service that automates telephone support using generative AI, speech recognition, and speech synthesis. With long-context processing, it can handle extended, complex conversations, providing accurate and consistent responses that conventional systems struggle with. The AI operator learns from FAQs and manuals, retaining conversation history to ensure uniform response quality and reduce reliance on human operators. It addresses challenges in industries like e-commerce, IT, finance, and telecommunications, where high inquiry volumes make maintaining service quality difficult. Key features are: Long-context support for complex queries. Knowledge-driven natural responses. An easy PDCA cycle for quick prompt updates. Also Read: 360Channel\u2019s AI Caster teams up [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":22310,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,1838,206],"tags":[4395,3152,2223,428,4099],"ppma_author":[572],"class_list":{"0":"post-22289","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-quick-reads","13":"category-regional","14":"tag-ai-operator","15":"tag-avilen","16":"tag-call-center","17":"tag-customer-experience","18":"tag-generation-ai"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AVILEN Launches AI Automatic Response Operator<\/title>\n<meta name=\"description\" content=\"AVILEN launches the &quot;Automatic Response AI Operator&quot; to help companies boost efficiency and streamline customer support operations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AVILEN Launches AI Automatic Response Operator\" \/>\n<meta property=\"og:description\" content=\"AVILEN launches the &quot;Automatic Response AI Operator&quot; to help companies boost efficiency and streamline customer support operations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/\" \/>\n<meta property=\"og:site_name\" content=\"itbusinesstoday\" \/>\n<meta property=\"article:published_time\" content=\"2025-10-09T12:51:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/AVILEN-launches-Automatic-Response-AI-Operator-service.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1201\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"ITBT StaffWriter\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"ITBT StaffWriter\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"1\u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u30a2\u30d3\u30ec\u30f3\u3001AI\u81ea\u52d5\u5fdc\u7b54\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u767a\u58f2","description":"\u30a2\u30d3\u30ec\u30f3\u3001\u4f01\u696d\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306e\u52b9\u7387\u5316\u30fb\u52b9\u7387\u5316\u3092\u652f\u63f4\u3059\u308b\u300c\u81ea\u52d5\u5fdc\u7b54AI\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u300d\u3092\u767a\u58f2\u3002.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/","og_locale":"ja_JP","og_type":"article","og_title":"AVILEN Launches AI Automatic Response Operator","og_description":"AVILEN launches the \"Automatic Response AI Operator\" to help companies boost efficiency and streamline customer support operations.","og_url":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/","og_site_name":"itbusinesstoday","article_published_time":"2025-10-09T12:51:00+00:00","og_image":[{"width":1201,"height":800,"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/AVILEN-launches-Automatic-Response-AI-Operator-service.webp","type":"image\/webp"}],"author":"ITBT StaffWriter","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"ITBT StaffWriter","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"1\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/#article","isPartOf":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/"},"author":{"name":"ITBT StaffWriter","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/94fb575e469aff25a4b938814d050f15"},"headline":"AVILEN launches &#8220;Automatic Response AI Operator&#8221; service","datePublished":"2025-10-09T12:51:00+00:00","mainEntityOfPage":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/"},"wordCount":143,"publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"image":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/AVILEN-launches-Automatic-Response-AI-Operator-service.webp","keywords":["AI operator","AVILEN","call center","Customer Experience","Generation AI"],"articleSection":["APAC","Customer Experience","Japan","Martech","News","Quick Reads","Regional"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/","url":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/","name":"\u30a2\u30d3\u30ec\u30f3\u3001AI\u81ea\u52d5\u5fdc\u7b54\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u767a\u58f2","isPartOf":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website"},"primaryImageOfPage":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/#primaryimage"},"image":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/AVILEN-launches-Automatic-Response-AI-Operator-service.webp","datePublished":"2025-10-09T12:51:00+00:00","description":"\u30a2\u30d3\u30ec\u30f3\u3001\u4f01\u696d\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306e\u52b9\u7387\u5316\u30fb\u52b9\u7387\u5316\u3092\u652f\u63f4\u3059\u308b\u300c\u81ea\u52d5\u5fdc\u7b54AI\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u300d\u3092\u767a\u58f2\u3002.","breadcrumb":{"@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/#primaryimage","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/AVILEN-launches-Automatic-Response-AI-Operator-service.webp","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/10\/AVILEN-launches-Automatic-Response-AI-Operator-service.webp","width":1201,"height":800,"caption":"AVILEN"},{"@type":"BreadcrumbList","@id":"https:\/\/itbusinesstoday.com\/martech\/customer-experience\/avilen-launches-automatic-response-ai-operator-service\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/itbusinesstoday.com\/"},{"@type":"ListItem","position":2,"name":"AVILEN launches &#8220;Automatic Response AI Operator&#8221; service"}]},{"@type":"WebSite","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","description":"","publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","width":663,"height":275,"caption":"itbusinesstoday"},"image":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/94fb575e469aff25a4b938814d050f15","name":"ITBT\u30b9\u30bf\u30c3\u30d5\u30e9\u30a4\u30bf\u30fc","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Favicon-1.png90b3cb23d1d9c08733d969d29ea2d30d","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Favicon-1.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Favicon-1.png","caption":"ITBT StaffWriter"},"description":"ITBT\u30b9\u30bf\u30c3\u30d5\u30e9\u30a4\u30bf\u30fc\u306f\u3001IT Business Today\u306e\u793e\u5185\u5bc4\u7a3f\u8005\u3067\u3001\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u30cb\u30e5\u30fc\u30b9\u3068QuickBytes\u306e\u914d\u4fe1\u3092\u62c5\u5f53\u3057\u3066\u3044\u307e\u3059\u3002IT\u3001\u30cf\u30a4\u30c6\u30af\u3001\u4f01\u696d\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u6700\u65b0\u52d5\u5411\u3092\u30ab\u30d0\u30fc\u3057\u3001\u7c21\u6f54\u3067\u30a4\u30f3\u30d1\u30af\u30c8\u306e\u3042\u308b\u6700\u65b0\u60c5\u5831\u3092\u8aad\u8005\u306b\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002","sameAs":["https:\/\/itbusinesstoday.com\/"],"url":"https:\/\/itbusinesstoday.com\/ja\/author\/itbt-staffwriter\/"}]}},"authors":[{"term_id":572,"user_id":7,"is_guest":0,"slug":"itbt-staffwriter","display_name":"ITBT StaffWriter","avatar_url":{"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Favicon-1.png","url2x":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Favicon-1.png"},"0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/22289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/comments?post=22289"}],"version-history":[{"count":3,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/22289\/revisions"}],"predecessor-version":[{"id":22311,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/22289\/revisions\/22311"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media\/22310"}],"wp:attachment":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media?parent=22289"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/categories?post=22289"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/tags?post=22289"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/ppma_author?post=22289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}