{"id":21595,"date":"2025-09-24T10:03:37","date_gmt":"2025-09-24T10:03:37","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=21595"},"modified":"2025-09-24T10:03:37","modified_gmt":"2025-09-24T10:03:37","slug":"commerce-media-launches-henpin-pro-return-platform","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/crm\/commerce-media-launches-henpin-pro-return-platform\/","title":{"rendered":"\u30b3\u30de\u30fc\u30b9\u30e1\u30c7\u30a3\u30a2\u3001\u8fd4\u54c1\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300cHENPIN Pro\u300d\u3092\u767a\u8868"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><a href=\"https:\/\/commerce-media.info\/\" data-no-translation=\"\">Commerce Media<\/a> Inc. is pleased to announce that it has begun offering &rdquo; HENPIN Pro,&rdquo; an e-commerce-specific return and exchange system.<\/p><p>\u672c\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u5e74\u3005\u62e1\u5927\u3059\u308bEC\u5e02\u5834\u306b\u304a\u3044\u3066\u5927\u304d\u306a\u8ab2\u984c\u3068\u306a\u3063\u3066\u3044\u308b\u8fd4\u54c1\u30fb\u4ea4\u63db\u624b\u7d9a\u304d\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3057\u3001\u304a\u5ba2\u69d8\u3084\u5229\u7528\u8005\u306e\u4e0d\u5b89\u3092\u89e3\u6d88\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002<\/p><p>In recent years, the e-commerce market has expanded rapidly, and a wide range of products, from apparel and household goods to food, are now purchased online. However, the number of cases where customers request returns or exchanges after purchase for reasons such as &ldquo;the size doesn&rsquo;t fit,&rdquo; &ldquo;the color is different from what they expected,&rdquo; or &ldquo;an initial defect has been discovered&rdquo; is also increasing year by year.<\/p><h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/crm\/mico-and-porters-partner-with-line-for-hr-crm-solutions\/\" rel=\"bookmark\">\u30df\u30fc\u30b3\u3068\u30dd\u30fc\u30bf\u30fc\u30ba\u3001\u4eba\u4e8bCRM\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067LINE\u3068\u63d0\u643a<\/a><\/h4><p>\u5f93\u6765\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u30e1\u30fc\u30eb\u3084\u5404\u30c1\u30e3\u30cd\u30eb\u304c\u63d0\u4f9b\u3059\u308b\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u3001\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3067\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u53d6\u308b\u30b1\u30fc\u30b9\u304c\u591a\u304f\u3001EC\u30e2\u30fc\u30eb\u3084\u81ea\u793e\u30b5\u30a4\u30c8\u3054\u3068\u306b\u8907\u96d1\u306a\u7533\u3057\u8fbc\u307f\u624b\u7d9a\u304d\u3084\u7570\u306a\u308b\u5bfe\u5fdc\u30d5\u30ed\u30fc\u304c\u3001\u9867\u5ba2\u3084\u4e8b\u696d\u8005\u3001\u5009\u5eab\u306b\u5927\u304d\u306a\u8ca0\u62c5\u3092\u304b\u3051\u3066\u3044\u307e\u3057\u305f\u3002<\/p><p>\u3055\u3089\u306b\u3001\u7533\u8fbc\u5185\u5bb9\u306e\u4e0d\u5099\u3084\u30c1\u30a7\u30c3\u30af\u6f0f\u308c\u306b\u3088\u3063\u3066\u9867\u5ba2\u4f53\u9a13\u304c\u640d\u306a\u308f\u308c\u3001\u6700\u7d42\u7684\u306b\u30d6\u30e9\u30f3\u30c9\u3078\u306e\u4fe1\u983c\u4f4e\u4e0b\u306b\u3064\u306a\u304c\u308b\u30b1\u30fc\u30b9\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p><p>Given this background, we developed &ldquo;HENPIN Pro,&rdquo; a return and exchange system specialized for e-commerce, with the aim of making return and exchange processes smoother and more accurate .<\/p><p>\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u7533\u8acb\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u306a\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u7533\u8acb\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u3088\u308a\u6b63\u78ba\u306b\u53ce\u96c6\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u554f\u3044\u5408\u308f\u305b\u5f8c\u306e\u3084\u308a\u53d6\u308a\u304c\u5927\u5e45\u306b\u8efd\u6e1b\u3055\u308c\u307e\u3059\u3002<\/p><p>\u307e\u305f\u3001\u7ba1\u7406\u753b\u9762\u3067\u306e\u7533\u8fbc\u7ba1\u7406\u3001\u5bfe\u5fdc\u62c5\u5f53\u8005\u306e\u8a2d\u5b9a\u3001\u30e1\u30fc\u30eb\u306e\u9001\u53d7\u4fe1\u3001\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u5bfe\u5fdc\u306a\u3069\u304c\u53ef\u80fd\u3067\u3001\u4f01\u696d\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u306a\u304c\u3089\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u76ee\u6307\u3059\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/p><p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000091.000084324.html\" data-no-translation=\"\">PRTimes<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Commerce Media Inc. is pleased to announce that it has begun offering &rdquo; HENPIN Pro,&rdquo; an e-commerce-specific return and exchange system.This system is a service that aims to resolve the issue of return and exchange procedures , which has become one of the major challenges in the e-commerce market, which is expanding year by year , and helps to resolve the concerns of customers and users.In recent years, the e-commerce market has expanded rapidly, and a wide range of products, from apparel and household goods to food, are now purchased online. However, the number of cases where customers request returns or exchanges after purchase for reasons such as &ldquo;the size [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":21596,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,187,211,92,237,206],"tags":[8074,321,2590,8073,8072],"ppma_author":[205],"class_list":["post-21595","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-crm","category-japan","category-martech","category-news","category-regional","tag-commerce-media","tag-crm","tag-customer-support","tag-henpin-pro","tag-returns-and-exchanges"],"yoast_head":"<!-- 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