{"id":20935,"date":"2025-09-12T10:00:37","date_gmt":"2025-09-12T10:00:37","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=20935"},"modified":"2025-09-12T10:00:37","modified_gmt":"2025-09-12T10:00:37","slug":"mirai-ai-secures-patent-for-automated-call-technology","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/mirai-ai-secures-patent-for-automated-call-technology\/","title":{"rendered":"\u307f\u3089\u3044AI\u3001\u81ea\u52d5\u901a\u8a71\u6280\u8853\u306e\u7279\u8a31\u3092\u53d6\u5f97"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><a href=\"https:\/\/www.softsu.co.jp\/\" data-no-translation=\"\">Softu Corporation<\/a>, \u3001AI\u306b\u3088\u308b\u81ea\u52d5\u96fb\u8a71\u5fdc\u7b54\u30b5\u30fc\u30d3\u30b9\u300cMirai AI\u300d\u3092\u63d0\u4f9b\u3059\u308b\u540c\u793e\u306f\u3001\u4eba\u306e\u4ecb\u5165\u306a\u3057\u306b\u96fb\u8a71\u3092\u81ea\u52d5\u7684\u306b\u51e6\u7406\u3059\u308b\u96fb\u8a71\u5bfe\u5fdc\u30d7\u30ed\u30b0\u30e9\u30e0\u306b\u95a2\u9023\u3059\u308b\u6280\u8853\u306e\u7279\u8a31\u3092\u53d6\u5f97\u3057\u305f\u3002.<\/p><h4>\u3053\u306e\u7279\u8a31\u6280\u8853\u306e\u7279\u5fb4<\/h4><p>\u540c\u3058\u540d\u5b57\u306e\u4eba\u304c\u8907\u6570\u3044\u3066\u3082\u3001\u90e8\u7f72\u540d\u3084\u5f79\u8077\u540d\u304b\u3089AI\u304c\u62c5\u5f53\u8005\u3092\u7279\u5b9a\u3002\u3055\u3089\u306b\u3001\u96fb\u8a71\u3092\u8ee2\u9001\u3059\u308b\u524d\u306b\u62c5\u5f53\u8005\u306e\u5728\u5e2d\u72b6\u6cc1\u3092\u78ba\u8a8d\u3057\u3001\u4eba\u9593\u3089\u3057\u3044\u914d\u616e\u306e\u3042\u308b\u5bfe\u5fdc\u3092\u884c\u3044\u307e\u3059\u3002<\/p><h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/ai-square-links-quicksummary2-0-with-fasthelp-service\/\" rel=\"bookmark\">AI\u30b9\u30af\u30a8\u30a2\u3001QuickSummary2.0\u3068FastHelp\u30b5\u30fc\u30d3\u30b9\u3092\u9023\u643a<\/a><\/h4><h4>\u958b\u767a\u306e\u80cc\u666f\uff1a\u591a\u304f\u306e\u4f01\u696d\u304c\u76f4\u9762\u3057\u3066\u3044\u308b\u300c\u96fb\u8a71\u5bfe\u5fdc\u300d\u306e\u554f\u984c<\/h4><p>\u591a\u304f\u306e\u4f01\u696d\u3067\u306f\u3001\u4ee3\u8868\u96fb\u8a71\u306b\u304b\u304b\u3063\u3066\u304d\u305f\u96fb\u8a71\u3092\u8ab0\u304b\u304c\u5fdc\u5bfe\u3057\u3001\u305d\u306e\u5f8c\u3001\u62c5\u5f53\u8005\u306b\u8ee2\u9001\u3059\u308b\u3068\u3044\u3046\u306e\u304c\u4e00\u822c\u7684\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3060\u3002\u3057\u304b\u3057\u3001\u300c\u4eba\u306b\u3088\u308b\u8ee2\u9001\u300d\u306f\u3001\u4e2d\u6838\u3068\u306a\u308b\u696d\u52d9\u3092\u4e2d\u65ad\u3055\u305b\u308b\u975e\u52b9\u7387\u7684\u306a\u30d7\u30ed\u30bb\u30b9\u3067\u3042\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u5c02\u9580\u30b9\u30bf\u30c3\u30d5\u3092\u914d\u7f6e\u3059\u308b\u305f\u3081\u306e\u30b3\u30b9\u30c8\u3082\u767a\u751f\u3059\u308b\u3002 \u3055\u3089\u306b\u3001\u30c6\u30ec\u30ef\u30fc\u30af\u306e\u666e\u53ca\u306b\u4f34\u3044\u3001\u30b9\u30bf\u30c3\u30d5\u304c\u30aa\u30d5\u30a3\u30b9\u306b\u3044\u306a\u3044\u30b1\u30fc\u30b9\u304c\u5897\u3048\u3001\u901a\u8a71\u306e\u8ee2\u9001\u696d\u52d9\u306f\u3055\u3089\u306b\u8907\u96d1\u306b\u306a\u3063\u3066\u3044\u308b\u3002\u5f53\u793e\u306f\u3001\u73fe\u4ee3\u306e\u30d3\u30b8\u30cd\u30b9\u74b0\u5883\u306b\u304a\u3051\u308b\u3053\u3046\u3057\u305f\u8ab2\u984c\u3092AI\u3067\u89e3\u6c7a\u3059\u308b\u305f\u3081\u3001\u672c\u6280\u8853\u306e\u958b\u767a\u306b\u7740\u624b\u3057\u305f\u3002.<\/p><p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000095.000028096.html\" data-no-translation=\"\">PRTimes<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Softu Corporation, which provides the AI &#8203;&#8203;automatic telephone answering service &ldquo;Mirai AI,&rdquo; has obtained a patent for technology related to a telephone handling program that automatically handles telephone calls without human intervention.Features of this patented technologyEven if there are multiple people with the same last name, AI can identify the person based on their department name and job title. Furthermore, it checks the availability of the person in charge before transferring the call, providing a considerate, human-like response.Also Read: AI Square Links QuickSummary2.0 with FastHelp ServiceBackground of development: The issue of &ldquo;telephone handling&rdquo; that many companies faceIn many companies, the typical workflow is for someone to answer calls to the [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":20982,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[428,7813,7811,7812,7810],"ppma_author":[205],"class_list":["post-20935","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-customer-experience","category-japan","category-martech","category-news","category-regional","tag-customer-experience","tag-mirai-ai","tag-patent-technology","tag-softu-corporation","tag-telephone-handling"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mirai AI Gets Patent for Unmanned Call Management<\/title>\n<meta name=\"description\" content=\"Softu\u2019s Mirai AI secures a patent for its automated call handling technology, enabling phone responses without human intervention.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/mirai-ai-secures-patent-for-automated-call-technology\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mirai AI Gets Patent for Unmanned Call Management\" \/>\n<meta property=\"og:description\" content=\"Softu\u2019s Mirai AI secures a patent for its automated call handling technology, enabling phone responses without human 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