PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"Softbrain Corporation, a leading domestic CRM\/SFA company, has begun offering the cloud-based CTI system “esm call” as a new function for its flagship product, the CRM\/SFA “eSales Manager.” This function enables telephone operations to be based on customer information in e-Sales Manager. By automatically displaying customer information as a pop-up when an incoming call comes in and making calls with one click from the CRM screen, the quality of telephone responses and work efficiency can be improved. In addition, all customer contact information, including call history information, is centrally managed in e-Sales Manager, leading to improvements in customer contact activities such as sales activities and call center operations. While the […]<\/p>\n","protected":false},"author":4,"featured_media":20707,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,4671,211,237,206],"tags":[2223,384,1331,7709,7710],"ppma_author":[205],"class_list":{"0":"post-20706","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-crm-ja","9":"category-japan","10":"category-news","11":"category-regional","12":"tag-call-center","13":"tag-cloud","14":"tag-esales-manager","15":"tag-esm-call","16":"tag-softbrain-corporation"},"yoast_head":"\n
Softbrain enhances eSales Manager and esm call services<\/title>\n<meta name=\"description\" content=\"Softbrain adds cloud-based CTI system "esm call" as a new function to its flagship CRM\/SFA platform "eSales Manager."\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Softbrain enhances eSales Manager and esm call services\" \/>\n<meta property=\"og:description\" content=\"Softbrain adds cloud-based CTI system "esm call" as a new function to its flagship CRM\/SFA platform "eSales Manager."\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/\" \/>\n<meta property=\"og:site_name\" content=\"itbusinesstoday\" \/>\n<meta property=\"article:published_time\" content=\"2025-09-09T10:22:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/09\/Launch-of-new-functions-for-CRM-SFA-eSales-Manager-and-cloud-based-CTI-system.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"NewsDesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"NewsDesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"2\u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u30bd\u30d5\u30c8\u30d6\u30ec\u30fc\u30f3\u3001e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3068esm\u30b3\u30fc\u30eb\u30b5\u30fc\u30d3\u30b9\u3092\u5f37\u5316","description":"\u30bd\u30d5\u30c8\u30d6\u30ec\u30fc\u30f3\u3001\u4e3b\u529bCRM\/SFA\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 \"e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc \"\u306b\u30af\u30e9\u30a6\u30c9\u578bCTI\u30b7\u30b9\u30c6\u30e0 \"esm\u30b3\u30fc\u30eb \"\u3092\u65b0\u6a5f\u80fd\u3068\u3057\u3066\u8ffd\u52a0\u3002\"","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itbusinesstoday.com\/ja\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/","og_locale":"ja_JP","og_type":"article","og_title":"Softbrain enhances eSales Manager and esm call services","og_description":"Softbrain adds cloud-based CTI system \"esm call\" as a new function to its flagship CRM\/SFA platform \"eSales Manager.\"","og_url":"https:\/\/itbusinesstoday.com\/ja\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/","og_site_name":"itbusinesstoday","article_published_time":"2025-09-09T10:22:10+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/09\/Launch-of-new-functions-for-CRM-SFA-eSales-Manager-and-cloud-based-CTI-system.webp","type":"image\/webp"}],"author":"NewsDesk","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"NewsDesk","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"2\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/#article","isPartOf":{"@id":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/"},"author":{"name":"NewsDesk","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812"},"headline":"Softbrain updates eSales Manager CRM and esm call system","datePublished":"2025-09-09T10:22:10+00:00","mainEntityOfPage":{"@id":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/"},"wordCount":306,"publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"image":{"@id":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/09\/Launch-of-new-functions-for-CRM-SFA-eSales-Manager-and-cloud-based-CTI-system.webp","keywords":["call center","Cloud","eSales Manager","esm call","Softbrain Corporation"],"articleSection":["APAC","CRM","Japan","News","Regional"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/","url":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/","name":"\u30bd\u30d5\u30c8\u30d6\u30ec\u30fc\u30f3\u3001e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3068esm\u30b3\u30fc\u30eb\u30b5\u30fc\u30d3\u30b9\u3092\u5f37\u5316","isPartOf":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website"},"primaryImageOfPage":{"@id":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/#primaryimage"},"image":{"@id":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/09\/Launch-of-new-functions-for-CRM-SFA-eSales-Manager-and-cloud-based-CTI-system.webp","datePublished":"2025-09-09T10:22:10+00:00","description":"\u30bd\u30d5\u30c8\u30d6\u30ec\u30fc\u30f3\u3001\u4e3b\u529bCRM\/SFA\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0 \"e\u30bb\u30fc\u30eb\u30b9\u30de\u30cd\u30fc\u30b8\u30e3\u30fc \"\u306b\u30af\u30e9\u30a6\u30c9\u578bCTI\u30b7\u30b9\u30c6\u30e0 \"esm\u30b3\u30fc\u30eb \"\u3092\u65b0\u6a5f\u80fd\u3068\u3057\u3066\u8ffd\u52a0\u3002\"","breadcrumb":{"@id":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/#primaryimage","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/09\/Launch-of-new-functions-for-CRM-SFA-eSales-Manager-and-cloud-based-CTI-system.webp","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/09\/Launch-of-new-functions-for-CRM-SFA-eSales-Manager-and-cloud-based-CTI-system.webp","width":1200,"height":800,"caption":"Softbrain Corporation"},{"@type":"BreadcrumbList","@id":"https:\/\/itbusinesstoday.com\/crm-ja\/softbrain-updates-esales-manager-crm-and-esm-call-system\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/itbusinesstoday.com\/"},{"@type":"ListItem","position":2,"name":"Softbrain updates eSales Manager CRM and esm call system"}]},{"@type":"WebSite","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","description":"","publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","width":663,"height":275,"caption":"itbusinesstoday"},"image":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812","name":"\u30cb\u30e5\u30fc\u30b9\u30c7\u30b9\u30af","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png74f313ad3d6fa27a1eee85c30be63d03","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","caption":"NewsDesk"},"sameAs":["https:\/\/itbusinesstoday.com"],"url":"https:\/\/itbusinesstoday.com\/ja\/author\/newsdesk\/"}]}},"authors":[{"term_id":205,"user_id":4,"is_guest":0,"slug":"newsdesk","display_name":"NewsDesk","avatar_url":{"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","url2x":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png"},"0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/20706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/comments?post=20706"}],"version-history":[{"count":1,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/20706\/revisions"}],"predecessor-version":[{"id":20708,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/20706\/revisions\/20708"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media\/20707"}],"wp:attachment":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media?parent=20706"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/categories?post=20706"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/tags?post=20706"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/ppma_author?post=20706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}