{"id":20258,"date":"2025-09-01T10:20:38","date_gmt":"2025-09-01T10:20:38","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=20258"},"modified":"2025-09-01T10:20:38","modified_gmt":"2025-09-01T10:20:38","slug":"link-partners-with-softbank-to-distribute-biztel-cloud-cti","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/link-partners-with-softbank-to-distribute-biztel-cloud-cti\/","title":{"rendered":"\u30ea\u30f3\u30af\u3001\u300cBIZTEL Cloud CTI\u300d\u306e\u8ca9\u58f2\u3067\u30bd\u30d5\u30c8\u30d0\u30f3\u30af\u3068\u63d0\u643a"},"content":{"rendered":"<p><a href=\"https:\/\/www.link.co.jp\/\">\u682a\u5f0f\u4f1a\u793e\u30ea\u30f3\u30af<\/a>BIZTEL\u300d\u3092\u904b\u55b6\u3059\u308b\u682a\u5f0f\u4f1a\u793e\u30d3\u30ba\u30c6\u30eb\u306f\u3001\u672c\u65e5\u4ed8\u3067\u30bd\u30d5\u30c8\u30d0\u30f3\u30af\u682a\u5f0f\u4f1a\u793e\u3068\u300cBIZTEL\u300d\u306e\u8ca9\u58f2\u4ee3\u7406\u5e97\u5951\u7d04\u3092\u7de0\u7d50\u3057\u3001\u30bd\u30d5\u30c8\u30d0\u30f3\u30af\u304c\u518d\u8ca9\u3092\u958b\u59cb\u3057\u305f\u3053\u3068\u3092\u304a\u77e5\u3089\u305b\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n<p>\u30ea\u30f3\u30af\u304c\u63d0\u4f9b\u3059\u308b \"BIZTEL \"\u306f\u30011\u5e2d\u306e\u30b7\u30f3\u30d7\u30eb\u306a\u904b\u7528\u304b\u3089\u6570\u767e\u5e2d\u4ee5\u4e0a\u306e\u5927\u898f\u6a21\u306a\u5229\u7528\u307e\u3067\u5bfe\u5fdc\u53ef\u80fd\u3002<\/p>\n<p>\u88fd\u9020\u3001\u91d1\u878d\u3001\u88fd\u85ac\u3001IT\u3001\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u696d\u7a2e\u30672,000\u793e\u4ee5\u4e0a\u306b\u5c0e\u5165\u3055\u308c\u3066\u3044\u308b\u30af\u30e9\u30a6\u30c9\u578b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u30af\u30ea\u30a2\u306a\u901a\u8a71\u54c1\u8cea\u3001\u5b89\u5b9a\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u3001\u9ad8\u5ea6\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306b\u52a0\u3048\u3001\u751f\u6210AI\u306b\u3088\u308b\u901a\u8a71\u8981\u7d04\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u306e\u81ea\u52d5\u691c\u77e5\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u9023\u643a\u306a\u3069\u591a\u5f69\u306a\u6a5f\u80fd\u3092\u5099\u3048\u3001\u4f01\u696d\u306e\u96fb\u8a71\u696d\u52d9\u306e\u52b9\u7387\u5316\u30fb\u81ea\u52d5\u5316\u3092\u652f\u63f4\u3002<\/p>\n<h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/ricohs-ai-voice-concierge-supports-unmanned-service\/\" rel=\"bookmark\">\u30ea\u30b3\u30fc\u306eAI\u97f3\u58f0\u30b3\u30f3\u30b7\u30a7\u30eb\u30b8\u30e5\u304c\u7121\u4eba\u30b5\u30fc\u30d3\u30b9\u3092\u30b5\u30dd\u30fc\u30c8<\/a><\/h4>\n<p>\u30bd\u30d5\u30c8\u30d0\u30f3\u30af\u306f\u3001\u901a\u4fe1\u30fbIT\u5206\u91ce\u306b\u304a\u3051\u308b\u8c4a\u5bcc\u306a\u77e5\u898b\u3068\u5168\u56fd\u306e\u6cd5\u4eba\u9867\u5ba2\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3092\u6d3b\u304b\u3057\u3001\u4f01\u696d\u306e\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u63a8\u9032\u3092\u652f\u63f4\u3002\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u304b\u3089\u904b\u7528\u652f\u63f4\u307e\u3067\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u3067\u30b5\u30dd\u30fc\u30c8\u3057\u3001\u304a\u5ba2\u3055\u307e\u306e\u8ab2\u984c\u306b\u5bc4\u308a\u6dfb\u3044\u306a\u304c\u3089\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u3092\u5f37\u529b\u306b\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n<p>\u672c\u5951\u7d04\u306e\u7de0\u7d50\u306b\u3088\u308a <a href=\"https:\/\/www.softbank.jp\/\">\u30bd\u30d5\u30c8\u30d0\u30f3\u30af<\/a> \u3092\u8a2d\u7acb\u3057\u3001\u8ca9\u58f2\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u96fb\u8a71\u30b5\u30fc\u30d3\u30b9\u306b\u554f\u984c\u3092\u62b1\u3048\u308b\u591a\u304f\u306e\u304a\u5ba2\u69d8\u306b\u300cBIZTEL\u300d\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4eca\u5f8c\u3082BIZTEL\u306f\u3001\u96fb\u8a71\u696d\u52d9\u306e\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3059\u308b\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u3057\u3066\u3001\u304a\u5ba2\u69d8\u306e\u69d8\u3005\u306a\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u67d4\u8edf\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u307e\u3044\u308a\u307e\u3059\u3002<\/p>\n<p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000157.000007832.html\">PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Link Corporation, which operates &#8220;BIZTEL,&#8221; is pleased to announce that it has signed a distributorship agreement for &#8220;BIZTEL&#8221; with SoftBank Corp. as of today, and that SoftBank has begun reselling the product. &#8220;BIZTEL&#8221; provided by Link can be used for everything from simple operation of one seat to large-scale use with hundreds of seats or more. This cloud-based call center system is used by over 2,000 companies across a variety of industries, including manufacturing, finance, pharmaceuticals, IT, and services. In addition to clear call quality, a stable system, and high-level security, it offers a variety of features, such as call summarization using generative AI, automatic detection of customer harassment, and [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":20259,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[5512,2223,428,5511,6124],"ppma_author":[205],"class_list":{"0":"post-20258","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-biztel","14":"tag-call-center","15":"tag-customer-experience","16":"tag-link-corporation","17":"tag-softbank-corp"},"yoast_head":"<!-- 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