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\u30bd\u30fc\u30b9 PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

Mobilus Inc., a developer and provider of CX solutions for contact centers, has begun offering a new function utilizing generative AI: “AI Agent Voicebot.” This workflow-based AI agent develops natural dialogue based on each customer’s speaking style and situation, and by understanding the intent of even ambiguous requests and digging deeper to identify the purpose, it provides a response that is just like a human being. In addition, SBI Ikiiki Small Amount and Short Term Insurance Co., Ltd. is also pleased to announce that it will be fully implementing this feature. Starting August 28, 2025, SBI Ikiiki Shotan’s telephone inquiry desk will begin using this feature at a dedicated automated […]<\/p>\n","protected":false},"author":4,"featured_media":20111,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[7420,465,768,770,7421],"ppma_author":[205],"class_list":{"0":"post-20109","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-ai-agent-voicebot","14":"tag-contact-center","15":"tag-cx-solution","16":"tag-mobilus","17":"tag-sbi-ikiiki-shotan"},"yoast_head":"\nMobilus 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