{"id":19936,"date":"2025-08-25T10:09:11","date_gmt":"2025-08-25T10:09:11","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=19936"},"modified":"2025-08-25T10:27:52","modified_gmt":"2025-08-25T10:27:52","slug":"infinitalk-launches-ai-dashboard-for-voice-platform","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/infinitalk-launches-ai-dashboard-for-voice-platform\/","title":{"rendered":"InfiniTalk\u3001\u97f3\u58f0\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5411\u3051AI\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u767a\u8868"},"content":{"rendered":"

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\u5f93\u6765\u306f\u8907\u96d1\u306a\u30c7\u30fc\u30bf\u96c6\u8a08\u30fb\u52a0\u5de5\u304c\u5fc5\u8981\u3067\u3057\u305f\u304c\u3001\u300cAI\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u300d\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u6700\u65b0\u30c7\u30fc\u30bf\u304c\u81ea\u52d5\u7684\u306b\u6574\u7406\u30fb\u8981\u7d04\u3055\u308c\u3001\u5fc5\u8981\u306a\u6307\u6a19\u3092\u5373\u5ea7\u306b\u53c2\u7167\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u5f53\u793e\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u8a66\u9a13\u7684\u306b\u5c0e\u5165\u3057\u305f\u7d50\u679c\u3001\u7ba1\u7406\u8077\u306e\u65e5\u5831\u4f5c\u6210\u3084\u30b7\u30d5\u30c8\u8abf\u6574\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u7d0430%\u77ed\u7e2e\u3059\u308b\u3053\u3068\u306b\u6210\u529f\u3057\u307e\u3057\u305f\u3002.<\/p>\n

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u4e09\u83f1\u96fb\u6a5f\u3001\u5bfe\u8a71\u578b\u30de\u30eb\u30c1AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u5c55\u958b<\/a><\/h4>\n

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\u6162\u6027\u7684\u306a\u4eba\u6750\u4e0d\u8db3\u3001\u9867\u5ba2\u5bfe\u5fdc\u54c1\u8cea\u306e\u7dad\u6301\u30fb\u5411\u4e0a\u306a\u3069\u3001\u5927\u304d\u306a\u8ab2\u984c\u3092\u62b1\u3048\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u3002\u305d\u306e\u89e3\u6c7a\u7b56\u3068\u3057\u3066\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u306e\u304c\u3001\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff08DX\uff09\u3084\u30b8\u30a7\u30cd\u30ec\u30fc\u30c6\u30a3\u30d6AI\u306e\u6d3b\u7528\u3067\u3059\u3002\u7279\u306b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051AI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u56fd\u5185\u5e02\u5834\u306f\u524d\u5e74\u6bd42\u6841\u306e\u4f38\u3073\u3092\u793a\u3057\u3066\u304a\u308a\u3001\u4eca\u5f8c\u3082\u6210\u9577\u304c\u898b\u8fbc\u307e\u308c\u3066\u3044\u307e\u3059\u3002.<\/p>\n

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\u30bd\u30fc\u30b9 PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

JMS United Co., Ltd., a consolidated subsidiary of Impact Holdings Co., Ltd., which operates BPO businesses including call center outsourcing and information and communications\/content support businesses, will begin offering a new function, “AI Dashboard,” on August 25, 2025, which combines the analytical power of AI with intuitive visualization to support call center managers in making quick and effective decisions. The new “AI Dashboard” function is a BI tool equipped with generative AI that visualizes data for the entire call center, business groups, and individual operators, and provides trend analysis and improvement advice using AI, allowing users to intuitively grasp operational status that could previously only be viewed as numerical data. 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Voice Platform Unveils New AI Dashboard<\/title>\n<meta name=\"description\" content=\"JMS United will launch an AI Dashboard, combining AI insights with visualization to help call center managers make faster decisions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/infinitalk-launches-ai-dashboard-for-voice-platform\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"InfiniTalk Voice Platform Unveils New AI Dashboard\" \/>\n<meta property=\"og:description\" content=\"JMS United will launch an AI Dashboard, combining AI insights with visualization to help call center managers make faster decisions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/infinitalk-launches-ai-dashboard-for-voice-platform\/\" 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