{"id":19123,"date":"2025-08-08T10:52:19","date_gmt":"2025-08-08T10:52:19","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=19123"},"modified":"2025-08-08T10:52:19","modified_gmt":"2025-08-08T10:52:19","slug":"gapraise-inc-launches-project-to-enhance-biglobes-cx","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/gapraise-inc-launches-project-to-enhance-biglobes-cx\/","title":{"rendered":"\u682a\u5f0f\u4f1a\u793e\u30ae\u30e3\u30c3\u30d7\u30ec\u30a4\u30ba\u3001BIGLOBE\u306eCX\u5f37\u5316\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u59cb\u52d5"},"content":{"rendered":"<p><a 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<a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/resona-bank-adopts-ai-tool-to-boost-contact-center-sales\/\" rel=\"bookmark\">\u308a\u305d\u306a\u9280\u884c\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u55b6\u696d\u529b\u5f37\u5316\u306bAI\u30c4\u30fc\u30eb\u3092\u5c0e\u5165<\/a><\/h4>\n<p>Contentsquare\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001Web\u30b5\u30a4\u30c8\u8a2a\u554f\u5f8c\u306e\u9867\u5ba2\u306e\u884c\u52d5\u3092\u8a73\u7d30\u306b\u53ef\u8996\u5316\u3057\u3001\u9867\u5ba2\u7406\u89e3\u306e\u89e3\u50cf\u5ea6\u3092\u9ad8\u3081\u3001\u5177\u4f53\u7684\u306b\u3069\u306e\u3088\u3046\u306a\u5909\u66f4\u3092\u3069\u306e\u3088\u3046\u306b\u884c\u3046\u3079\u304d\u304b\u3001\u6839\u62e0\u306e\u3042\u308b\u4eee\u8aac\u3092\u5c0e\u304d\u51fa\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u6765\u8a2a\u8005\u306e\u884c\u52d5\u7d4c\u8def\u306b\u3042\u308b\u969c\u58c1\u3092\u53d6\u308a\u9664\u304d\u3001\u6765\u8a2a\u8005\u306e\u524d\u9032\u3092\u4fc3\u3059\u305f\u3081\u306e\u30a8\u30d3\u30c7\u30f3\u30b9\u306b\u57fa\u3065\u304f\u6539\u5584\u7b56\u3092\u8a08\u753b\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>Contentsquare\u306e\u5c0e\u5165\u306f\u3001\u9ad8\u5ea6\u306a\u884c\u52d5\u5206\u6790\u6a5f\u80fd\u306b\u5bfe\u3059\u308b\u540c\u793e\u306e\u9ad8\u3044\u671f\u5f85\u3068\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u305f\u3081\u306e\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u6c7a\u3081\u624b\u3068\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000214.000057359.html\">PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Gapraise Inc., an international SaaS trading company that supports digital businesses, is pleased to announce that it has introduced Contentsquare, a digital experience analysis platform with which the Company has a partnership agreement, to Biglobe Inc. The purpose of this project is to improve the UI\/UX, thereby contributing to an improved CX (customer experience) and maximizing the number of online contracts acquired by BIGLOBE. Background to the introduction As they continued to improve their website, they were looking for a more effective analysis method. We want to gain a deeper understanding of customer behavior and improve the reasons for online abandonment. We want to understand customer behavior and psychology by [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":19182,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[2224,6915,428,6916,2410],"ppma_author":[205],"class_list":{"0":"post-19123","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-biglobe","14":"tag-contentsquare","15":"tag-customer-experience","16":"tag-gapraise","17":"tag-user-experience"},"yoast_head":"<!-- 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