{"id":17476,"date":"2025-07-10T13:31:39","date_gmt":"2025-07-10T13:31:39","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=17476"},"modified":"2025-07-10T13:31:39","modified_gmt":"2025-07-10T13:31:39","slug":"revcom-inc-announces-new-service-miitel-synapse","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/revcom-inc-announces-new-service-miitel-synapse\/","title":{"rendered":"\u682a\u5f0f\u4f1a\u793e\u30ec\u30d6\u30b3\u30e0\u3001\u65b0\u30b5\u30fc\u30d3\u30b9 \"MiiTel Synapse \"\u3092\u767a\u8868"},"content":{"rendered":"<p>\u682a\u5f0f\u4f1a\u793e\u30ec\u30d6\u30b3\u30e0\u306f\u3001\u96fb\u8a71\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3001\u4f1a\u8b70\u3001RecPod\u3092\u542b\u3080MiiTel\u88fd\u54c1\u7fa4\u306e\u3088\u308a\u6df1\u3044\u7d71\u5408\u306b\u3088\u308a\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u610f\u601d\u6c7a\u5b9a\u3092\u5408\u7406\u5316\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u65b0\u3057\u3044\u97f3\u58f0AI\u30b5\u30fc\u30d3\u30b9\u300cMiiTel Synapse\u300d\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u65b0\u30b5\u30fc\u30d3\u30b9\u306f2\u3064\u306e\u30b3\u30a2\u6a5f\u80fd\u304b\u3089\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\uff1a\u300cMiiTel Synapse Copilot\u300d\u3068\u300cMiiTel Synapse Agent\u300d\u3067\u3059\u3002\u3053\u306e2\u3064\u306e\u6a5f\u80fd\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30ec\u30a4\u30e4\u30fc\u3068\u30c7\u30fc\u30bf\u30ec\u30a4\u30e4\u30fc\u306e\u4e21\u65b9\u3067\u52d5\u4f5c\u3059\u308b\u7d71\u5408\u97f3\u58f0AI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5f62\u6210\u3057\u3001\u55b6\u696d\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u304b\u3089\u793e\u5185\u4f1a\u8b70\u3001\u7ba1\u7406\u307e\u3067\u306e\u6a5f\u80fd\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u306f\u3001\u5305\u62ec\u7684\u306a\u97f3\u58f0AI\u30b7\u30b9\u30c6\u30e0\u306e\u6700\u521d\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u306a\u767a\u58f2\u3067\u3059\u3002\u30ec\u30d6\u30b3\u30e0\u306f\u73fe\u5728\u3001\u3053\u306e\u5206\u91ce\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u30ea\u30fc\u30c9\u3057\u3066\u3044\u307e\u3059\u3002 <a href=\"https:\/\/www.revcomm.com\/ja\">\u30ec\u30d6\u30b3\u30e0\u00a0<\/a> \u306f2018\u5e74\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u96fb\u8a71\u5206\u6790\u30c4\u30fc\u30eb\u304b\u3089\u30b9\u30bf\u30fc\u30c8\u3002\u305d\u308c\u4ee5\u6765\u3001\u591a\u304f\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u3092\u542b\u3080\u3088\u3046\u306b\u88fd\u54c1\u3092\u6210\u9577\u3055\u305b\u3066\u304d\u307e\u3057\u305f\u3002\u30b8\u30a7\u30cd\u30ec\u30fc\u30c6\u30a3\u30d6AI\u306e\u53f0\u982d\u3092\u53d7\u3051\u3001\u4f1a\u8a71\u30b3\u30fc\u30c1\u30f3\u30b0\u3084AI\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u306e\u6a5f\u80fd\u3092\u5c0e\u5165\u3002<\/p>\n<h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/meta-unveils-ai-chatbot-feature-to-start-conversations\/\" rel=\"bookmark\">Meta\u3001\u4f1a\u8a71\u3092\u59cb\u3081\u308bAI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u6a5f\u80fd\u3092\u767a\u8868<\/a><\/h4>\n<p>MiiTel Synapse\u306f\u3001\u3042\u3089\u3086\u308b\u30d3\u30b8\u30cd\u30b9\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30d1\u30bf\u30fc\u30f3\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u5206\u6790\u30fb\u8a8d\u8b58\u3059\u308b\u3053\u3068\u3067\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u3068\u610f\u601d\u6c7a\u5b9a\u306e\u6539\u5584\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u7d44\u7e54\u306f\u3088\u308a\u826f\u3044\u7d50\u679c\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>","protected":false},"excerpt":{"rendered":"<p>RevComm Inc. has introduced &#8220;MiiTel Synapse,&#8221; a new voice AI service aimed at streamlining business decision-making through deeper integration across its MiiTel product suite, which includes Phone, Call Center, Meetings, and RecPod. The new offering consists of two core features: &#8220;MiiTel Synapse Copilot&#8221; and &#8220;MiiTel Synapse Agent.&#8221; Together, they form a unified voice AI platform that operates across both application and data layers, supporting functions from sales and customer support to internal meetings and management. This is the first global launch of a comprehensive voice AI system. RevComm now leads in innovation in this field. RevComm\u00a0 began with an AI-powered phone analysis tool in 2018. Since then, it has grown [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":17482,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,1838,206],"tags":[533,428,6117,2299,6116,3181],"ppma_author":[572],"class_list":{"0":"post-17476","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-quick-reads","13":"category-regional","14":"tag-ai-agent","15":"tag-customer-experience","16":"tag-miitel-synapse","17":"tag-revcomm","18":"tag-synapse-copilot","19":"tag-voice-ai-platform"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Revcom Inc. Unveils New Service &quot;MiiTel Synapse&quot;<\/title>\n<meta name=\"description\" content=\"RevComm launched &quot;MiiTel Synapse,&quot; a unified voice AI platform integrating Agent tools to enhance decision-making in all business functions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/revcom-inc-announces-new-service-miitel-synapse\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Revcom Inc. 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