{"id":16568,"date":"2025-06-25T12:56:02","date_gmt":"2025-06-25T12:56:02","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=16568"},"modified":"2025-06-25T12:56:02","modified_gmt":"2025-06-25T12:56:02","slug":"advanced-media-introduces-ai-tool-for-customer-harassment","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/advanced-media-introduces-ai-tool-for-customer-harassment\/","title":{"rendered":"\u30a2\u30c9\u30d0\u30f3\u30b9\u30c8\u30fb\u30e1\u30c7\u30a3\u30a2\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u306bAI\u30c4\u30fc\u30eb\u3092\u5c0e\u5165"},"content":{"rendered":"

\u30a2\u30c9\u30d0\u30f3\u30b9\u30c8\u30fb\u30e1\u30c7\u30a3\u30a2<\/a> \u682a\u5f0f\u4f1a\u793e\u30a2\u30df\u30dc\u30a4\u30b9\uff08\u672c\u793e\uff1a\u6771\u4eac\u90fd\u6e2f\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\u517cCEO\uff1a\u8fbb\u672c\u7a14\u3001\u4ee5\u4e0b\u300c\u30a2\u30df\u30dc\u30a4\u30b9\u300d\uff09\u306f\u3001\u5bfe\u9762\u63a5\u5ba2\u306e\u73fe\u5834\u3067\u6df1\u523b\u5316\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff09\u306b\u5bfe\u5fdc\u3059\u308b\u65b0\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u5bfe\u9762\u63a5\u5ba2\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u9632\u6b62\u9332\u97f3\u30b9\u30bf\u30fc\u30bf\u30fc\u30d1\u30c3\u30af\u300d\u306f\u3001\u5f53\u793e\u306eAI\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0\u300cAmiVoice\uff08\u30a2\u30df\u30dc\u30a4\u30b9\uff09\u300d\u3092\u30d9\u30fc\u30b9\u306b\u958b\u767a\u3055\u308c\u305f\u3082\u306e\u3067\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u9332\u97f3\u30fb\u6587\u5b57\u5316\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30a2\u30c9\u30d0\u30f3\u30b9\u30c8\u30fb\u30e1\u30c7\u30a3\u30a2\u306e\u4f1a\u8a71\u5206\u6790\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300cAmiVoice SF-CMS\u300d\u3068\u9023\u643a\u3057\u3001\u6708\u984d33,000\u5186\u3067\u63d0\u4f9b\u4e2d\u3002<\/p>\n

\u539a\u751f\u52b4\u50cd\u7701\u306e\u767a\u8868\u306b\u3088\u308b\u3068\u3001\u8077\u5834\u3067\u306e\u30d1\u30ef\u30cf\u30e9\u3092\u4e0a\u56de\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u306e\u5831\u544a\u4ef6\u6570\u304c\u5897\u52a0\u3059\u308b\u4e2d\u3001\u52b9\u679c\u7684\u306a\u4fdd\u8b77\u5bfe\u7b56\u3092\u5b9f\u65bd\u3059\u308b\u3088\u3046\u7d44\u7e54\u3078\u306e\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc\u304c\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u56fd\u3084\u81ea\u6cbb\u4f53\u3082\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3084\u6761\u4f8b\u3067\u5bfe\u7b56\u3092\u6253\u3061\u51fa\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u73fe\u5834\u306e\u30b9\u30bf\u30c3\u30d5\u304c\u8cac\u4efb\u3092\u6301\u3063\u3066\u5bfe\u5fdc\u3059\u308b\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u306a\u3044\u306e\u304c\u73fe\u72b6\u3067\u3059\u3002<\/p>\n

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u30a4\u30f3\u30dc\u30eb\u30c8\u3001AI\u30ed\u30dc\u30c3\u30c8\u300c3D Vision\u300d\u3092\u65e5\u7c73\u306b\u5c55\u958b<\/a><\/h4>\n

\u3053\u306e\u65b0\u3057\u3044\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u305d\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u9867\u5ba2\u3068\u306e\u3084\u308a\u3068\u308a\u306e\u6587\u66f8\u5316\u3092\u81ea\u52d5\u5316\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u5f93\u696d\u54e1\u3092\u5b88\u308a\u3001\u3088\u308a\u5b89\u5168\u306a\u8077\u5834\u74b0\u5883\u3092\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306f\u65e5\u672c\u306b\u304a\u3051\u308b\u30c8\u30ec\u30f3\u30c9\u306e\u9ad8\u307e\u308a\u3092\u793a\u3059\u3082\u306e\u3067\u3059\u3002\u4f01\u696d\u306fAI\u3068\u97f3\u58f0\u6280\u8853\u3092\u5229\u7528\u3057\u3066\u3001\u8077\u5834\u306e\u5b89\u5168\u6027\u3092\u5411\u4e0a\u3055\u305b\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u30fb\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u305d\u3046\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>","protected":false},"excerpt":{"rendered":"

Advanced Media Inc. has introduced a new solution aimed at tackling the growing issue of customer harassment in face-to-face service settings. The “Face-to-face Customer Harassment Prevention Recording Starter Pack,” built on the company\u2019s AI voice recognition system AmiVoice, enables businesses to record and transcribe customer interactions. This tool integrates with AmiVoice SF-CMS, Advanced Media\u2019s conversation analysis platform, and is now available at a monthly rate of 33,000 yen. Amid rising reports of customer harassment\u2014outpacing even workplace power harassment, according to Japan\u2019s Ministry of Health, Labor and Welfare\u2014there is increasing pressure on organizations to implement effective protective measures. Although national and local governments have issued guidelines and ordinances to address the […]<\/p>\n","protected":false},"author":7,"featured_media":16587,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[186,208,211,237,1838,206,85],"tags":[5642,218,5640,5641,1294],"ppma_author":[572],"class_list":{"0":"post-16568","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ai","8":"category-apac","9":"category-japan","10":"category-news","11":"category-quick-reads","12":"category-regional","13":"category-tech","14":"tag-advanced-media","15":"tag-ai","16":"tag-ai-voice-system","17":"tag-amivoice","18":"tag-customer-service"},"yoast_head":"\nAdvanced Media Unveils AI Tool for Customer Harassment<\/title>\n<meta name=\"description\" content=\"Advanced Media launches an AI-based tool to record and transcribe face-to-face interactions, helping businesses prevent customer harassment.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/advanced-media-introduces-ai-tool-for-customer-harassment\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Advanced Media Unveils AI Tool for Customer Harassment\" \/>\n<meta property=\"og:description\" content=\"Advanced Media launches an AI-based tool to record and transcribe face-to-face interactions, helping businesses prevent customer harassment.\" \/>\n<meta property=\"og:url\" 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