{"id":16556,"date":"2025-06-25T10:30:04","date_gmt":"2025-06-25T10:30:04","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=16556"},"modified":"2025-06-25T10:30:04","modified_gmt":"2025-06-25T10:30:04","slug":"recho-signs-partnership-with-elect-a-zendesk-top-partner","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/recho-signs-partnership-with-elect-a-zendesk-top-partner\/","title":{"rendered":"\u30ec\u30c1\u30e7\u30fc\u304cZendesk\u306e\u30c8\u30c3\u30d7\u30d1\u30fc\u30c8\u30ca\u30fc\u3067\u3042\u308b\u30a8\u30ec\u30af\u30c8\u3068\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u7de0\u7d50"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><a href=\"https:\/\/recho-ai.com\/\" data-no-translation=\"\">Recho<\/a> Inc., developer of the &ldquo;Recho Voice AI Platform,&rdquo; a platform that makes it easy to build Voice AI Agents, has entered into a business partnership with CX solutions company <a href=\"https:\/\/eclect.co.jp\/\" data-no-translation=\"\">Eclect<\/a> \u682a\u5f0f\u4f1a\u793e<\/p><h4>1.5\u5146\u5186\u898f\u6a21\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5e02\u5834\u3067\u9032\u3080\u69cb\u9020\u6539\u9769<\/h4><p>\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u304c\u591a\u69d8\u5316\u3057\u305f\u73fe\u5728\u3067\u3082\u3001\u4f01\u696d\u306e\u9867\u5ba2\u63a5\u70b9\u306b\u304a\u3044\u3066\u96fb\u8a71\u306f\u6b20\u304b\u305b\u306a\u3044\u5f79\u5272\u3092\u62c5\u3063\u3066\u3044\u307e\u3059\u3002\u30c1\u30e3\u30c3\u30c8\u3084\u30e1\u30fc\u30eb\u3001\u30a2\u30d7\u30ea\u3067\u306f\u5bfe\u5fdc\u3067\u304d\u306a\u3044\u8907\u96d1\u306a\u554f\u3044\u5408\u308f\u305b\u3084\u3001\u6025\u3092\u8981\u3059\u308b\u76f8\u8ac7\u3001\u611f\u60c5\u7684\u306a\u914d\u616e\u304c\u5fc5\u8981\u306a\u5834\u9762\u3067\u306f\u3001\u97f3\u58f0\u306b\u3088\u308b\u4f1a\u8a71\u304c\u6700\u3082\u52b9\u679c\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u624b\u6bb5\u3067\u3042\u308b\u3053\u3068\u306b\u5909\u308f\u308a\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p><p>\u5b9f\u969b\u3001\u56fd\u5185\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u95a2\u9023\u5e02\u5834\u306f1\u51465,000\u5104\u5186\u3092\u8d85\u3048\u308b\u898f\u6a21\u3092\u7dad\u6301\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u3053\u306e\u5e02\u5834\u306f\u4eba\u4ef6\u8cbb\u304c\u904b\u55b6\u30b3\u30b9\u30c8\u306e70\uff5e80%\u3092\u5360\u3081\u308b\u52b4\u50cd\u96c6\u7d04\u578b\u306e\u69cb\u9020\u3002\u52b4\u50cd\u4eba\u53e3\u306e\u6e1b\u5c11\u306b\u4f34\u3044\u3001\u4eba\u6750\u306e\u78ba\u4fdd\u306f\u5e74\u3005\u96e3\u3057\u304f\u306a\u3063\u3066\u304a\u308a\u3001\u63a1\u7528\u96e3\u3082\u6df1\u523b\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u4e00\u65b9\u3067\u3001\u9867\u5ba2\u304b\u3089\u306f\u3088\u308a\u8fc5\u901f\u3067\u8cea\u306e\u9ad8\u3044\u5bfe\u5fdc\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p><h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/elevenlabs-powers-voice-tech-for-cisco-webex-ai-agents\/\" rel=\"bookmark\">\u30a4\u30ec\u30d6\u30f3\u30e9\u30dc\u3001Cisco Webex AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u97f3\u58f0\u6280\u8853\u3092\u5f37\u5316<\/a><\/h4><p>\u3053\u306e\u69cb\u9020\u7684\u306a\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u3001\u751f\u6210AI\u6280\u8853\u304b\u3089\u9032\u5316\u3057\u305f\u300c\u97f3\u58f0AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u3068\u3044\u3046\u65b0\u305f\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u671f\u5f85\u304c\u96c6\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u4eba\u624b\u4e0d\u8db3\u306e\u89e3\u6d88\u3068\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u3068\u3044\u3046\u3001\u5f93\u6765\u30c8\u30ec\u30fc\u30c9\u30aa\u30d5\u306e\u95a2\u4fc2\u306b\u3042\u3063\u305f2\u3064\u306e\u8ab2\u984c\u3092\u540c\u6642\u306b\u89e3\u6c7a\u300224\u6642\u9593365\u65e5\u3001\u4eba\u9593\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u540c\u7b49\u306e\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u3001\u901a\u8a71\u5f8c\u306e\u30b5\u30de\u30ea\u30fc\u4f5c\u6210\u3084CRM\u3078\u306e\u81ea\u52d5\u5165\u529b\u306a\u3069\u306e\u5f8c\u51e6\u7406\u4f5c\u696d\u3092\u81ea\u5f8b\u7684\u306b\u884c\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3088\u308a\u5275\u9020\u7684\u3067\u4ed8\u52a0\u4fa1\u5024\u306e\u9ad8\u3044\u696d\u52d9\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p><p>\u72b6\u6cc1\u5224\u65ad\u3001\u9069\u5207\u306a\u60c5\u5831\u53ce\u96c6\u3001\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u3001\u67d4\u8edf\u306a\u5bfe\u5fdc\u306a\u3069\u3001\u3053\u308c\u307e\u3067\u4eba\u9593\u304c\u884c\u3063\u3066\u3044\u305f\u9ad8\u5ea6\u306a\u4f5c\u696d\u3092\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u81ea\u5f8b\u7684\u306b\u884c\u3044\u307e\u3059\u3002\u3059\u3067\u306b\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u3067\u3001\u767a\u4fe1\u30fb\u7740\u4fe1\u306e\u4e21\u9762\u3067\u6d3b\u7528\u304c\u59cb\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/p><p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000009.000159800.html\" data-no-translation=\"\">PRTimes<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Recho Inc., developer of the &ldquo;Recho Voice AI Platform,&rdquo; a platform that makes it easy to build Voice AI Agents, has entered into a business partnership with CX solutions company Eclect Inc.Structural reforms underway in the 1.5 trillion yen contact center marketEven now, with the diversification of digital channels, telephones still play an essential role in customer contact for companies. For complex inquiries that cannot be handled by chat, email, or apps, urgent consultations, and situations that require emotional consideration, voice conversations continue to be the most effective means of communication.In fact, the domestic contact center-related market remains at a scale exceeding 1.5 trillion yen. However, this market has a [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":16557,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[186,208,211,237,206,85],"tags":[768,5636,3182,3180,2822],"ppma_author":[205],"class_list":["post-16556","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ai","category-apac","category-japan","category-news","category-regional","category-tech","tag-cx-solution","tag-eclect","tag-recho","tag-voice-agent","tag-voice-ai"],"yoast_head":"<!-- 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