{"id":12365,"date":"2025-05-27T10:55:11","date_gmt":"2025-05-27T10:55:11","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=12365"},"modified":"2025-05-27T10:55:11","modified_gmt":"2025-05-27T10:55:11","slug":"fastflow-supports-google-ai-gemini-2-5-flash-for-speed","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/fastflow-supports-google-ai-gemini-2-5-flash-for-speed\/","title":{"rendered":"FastFlow\u306fGoogle AI \"Gemini 2.5 Flash \"\u306b\u5bfe\u5fdc\u3057\u3001\u9ad8\u901f\u5316\u3092\u5b9f\u73fe"},"content":{"rendered":"

MONO BRAIN Inc. is pleased to announce that Copilot’s “FastFlow,” an AI specialized for CS operations, is now compatible with “Gemini 2.5 Flash,” the latest large-scale language model (LLM) announced by Google.<\/p>

What is “FastFlow”? AI Copilot specialized for CS operations<\/h4>

“FastFlow” is an AI Copilot specialized for customer support operations.<\/p>

AI automatically searches and references internal knowledge (templates, response history, manuals, etc.) to generate optimal response suggestions for inquiries. Operators can respond quickly and accurately by simply checking and correcting the AI’s response suggestions, reducing the time it takes to create responses by approximately 46% (example of a company that has implemented the system).<\/p>

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u3001\u65e5\u672c\u8a9e\u7248\u300cTableau Next\u300d\u306e\u63d0\u4f9b\u3092\u958b\u59cb<\/a><\/h4>

\u30b8\u30a7\u30df\u30cb2.5\u30d5\u30e9\u30c3\u30b7\u30e5\u5bfe\u5fdc<\/h4>

In customer support, the key to improving customer satisfaction is to balance the accuracy (quality) of answers with the speed of response. “Gemini 2.5 Flash” is a lightweight yet high-performance LLM, and by incorporating it into FastFlow, it has become possible to further increase response speed while maintaining and improving the accuracy and quality of answers generated by AI.<\/p>

\u3053\u308c\u306b\u3088\u308a\u3001FastFlow\u306f\u8907\u96d1\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066\u3082\u8fc5\u901f\u304b\u3064\u7684\u78ba\u306a\u5bfe\u5fdc\u30d7\u30e9\u30f3\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u7279\u306b\u30b9\u30d4\u30fc\u30c9\u304c\u6c42\u3081\u3089\u308c\u308b\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4f5c\u696d\u52b9\u7387\u3068\u5bfe\u5fdc\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u5927\u304d\u304f\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>

Google for Startups\u306b\u9078\u3070\u308c\u305f\u4f01\u696d\u3068\u3057\u3066\u3001 MONO BRAIN<\/a> \u306f\u3001\u4eca\u5f8c\u3082\u6700\u65b0\u306eAI\u6280\u8853\u3092\u7a4d\u6975\u7684\u306b\u53d6\u308a\u5165\u308c\u3001FastFlow\u306e\u6027\u80fd\u5411\u4e0a\u3068\u6a5f\u80fd\u62e1\u5f35\u3092\u7d99\u7d9a\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u672a\u6765\u3092\u5207\u308a\u62d3\u3044\u3066\u307e\u3044\u308a\u307e\u3059\u3002<\/p>

\u30bd\u30fc\u30b9 PRTimes<\/a><\/strong><\/h4>","protected":false},"excerpt":{"rendered":"

MONO BRAIN Inc. is pleased to announce that Copilot’s “FastFlow,” an AI specialized for CS operations, is now compatible with “Gemini 2.5 Flash,” the latest large-scale language model (LLM) announced by Google.What is “FastFlow”? AI Copilot specialized for CS operations“FastFlow” is an AI Copilot specialized for customer support operations.AI automatically searches and references internal knowledge (templates, response history, manuals, etc.) to generate optimal response suggestions for inquiries. Operators can respond quickly and accurately by simply checking and correcting the AI’s response suggestions, reducing the time it takes to create responses by approximately 46% (example of a company that has implemented the system).Also Read: Salesforce Japan launches its Tableau Next in […]<\/p>\n","protected":false},"author":4,"featured_media":12413,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[186,208,211,237,206,85],"tags":[218,465,3213,3844,2595,3843],"ppma_author":[205],"class_list":["post-12365","post","type-post","status-publish","format-standard","has-post-thumbnail","category-ai","category-apac","category-japan","category-news","category-regional","category-tech","tag-ai","tag-contact-center","tag-customer-success","tag-fastflow","tag-gemini-2-5","tag-mono-brain"],"yoast_head":"\nFastFlow 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