{"id":12118,"date":"2025-05-21T12:48:58","date_gmt":"2025-05-21T12:48:58","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=12118"},"modified":"2025-05-21T12:50:55","modified_gmt":"2025-05-21T12:50:55","slug":"upsell-pluszero-launch-miraio-ai-call-center-operator","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/upsell-pluszero-launch-miraio-ai-call-center-operator\/","title":{"rendered":"\u30a2\u30c3\u30d7\u30bb\u30eb\uff06\u30d7\u30e9\u30b9\u30bc\u30ed\u3001AI\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u300cmiraio\u300d\u3092\u767a\u8868"},"content":{"rendered":"<p>\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30ba\u682a\u5f0f\u4f1a\u793e\uff08\u672c\u793e\uff1a\u6771\u4eac\u90fd\u6e2f\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u793e\u9577\uff1a\u5c0f\u91ce 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\"\u306f\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30ba\u304c\u72ec\u81ea\u306b\u958b\u767a\u3057\u305f\u300cAI\u306b\u3088\u308b\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u81ea\u52d5\u751f\u6210\u300d\u3068\u3001\u8c4a\u5bcc\u306a\u97f3\u58f0\u30c7\u30fc\u30bf\u3001\u5546\u7528\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u74b0\u5883\u3067\u306e\u904b\u7528\u30ce\u30a6\u30cf\u30a6\u3092\u7d71\u5408\u3057\u305f\u6b21\u4e16\u4ee3AI\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3067\u3059\u3002\u3053\u308c\u306b\u30d7\u30e9\u30b9\u30bc\u30ed\u72ec\u81ea\u306eAI\u6280\u8853\u3092\u7d44\u307f\u5408\u308f\u305b\u307e\u3057\u305f\u3001 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\/>\n\u4eba\u54e1\u3092\u5897\u3084\u3057\u3001\u696d\u52d9\u52b9\u7387\u3092\u9ad8\u3081\u3066\u3082\u3001\u56de\u7b54\u7387\u306f\u901a\u5e3880\uff5e90%\u304c\u4e0a\u9650\u3067\u3001\u7279\u306b\u30d4\u30fc\u30af\u6642\u306b\u306f\u56de\u7b54\u3067\u304d\u306a\u3044\u554f\u3044\u5408\u308f\u305b\u3082\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u306f\u3057\u3070\u3057\u3070\u9577\u3044\u5f85\u3061\u6642\u9593\u3092\u7d4c\u9a13\u3057\u305f\u308a\u3001\u307e\u3063\u305f\u304f\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u306a\u304b\u3063\u305f\u308a\u3057\u307e\u3059\u3002<\/li>\n<li><strong>\u4e0d\u5728\u7740\u4fe1\u306b\u3088\u308b\u6a5f\u4f1a\u640d\u5931<\/strong>:<br \/>\n\u653e\u68c4\u3055\u308c\u305f\u30b3\u30fc\u30eb\u300d\u3068\u3057\u3066\u77e5\u3089\u308c\u308b\u3001\u30e9\u30a4\u30d6\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u5230\u9054\u3059\u308b\u524d\u306b\u5207\u65ad\u3055\u308c\u305f\u30b3\u30fc\u30eb\u306f\u3001\u53ce\u76ca\u6a5f\u4f1a\u3092\u9003\u3057\u3066\u3044\u307e\u3059\u3002Upsell Technologies\u3068Pluszero\u306e\u5171\u540c\u8abf\u67fb\u306b\u3088\u308b\u3068\u300170%\u306e\u9867\u5ba2\u304c\u81ea\u52d5\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u3084\u30d7\u30ed\u30f3\u30d7\u30c8\u306e\u9014\u4e2d\u3067\u554f\u3044\u5408\u308f\u305b\u3092\u653e\u68c4\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3002<\/li>\n<li><strong>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u3068\u30b9\u30bf\u30c3\u30d5\u306e\u5b9a\u7740\u554f\u984c<\/strong>:<br \/>\n\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30b9\u30bf\u30c3\u30d5\u306f\u3001\u66b4\u8a00\u3084\u9577\u6642\u9593\u306e\u82e6\u60c5\u51e6\u7406\u306b\u76f4\u9762\u3059\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u5fc3\u7406\u7684\u306a\u8ca0\u62c5\u304c\u5927\u304d\u304f\u3001\u4eba\u6750\u306e\u78ba\u4fdd\u3084\u5b9a\u7740\u306b\u8ab2\u984c\u304c\u3042\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n<h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ai\/microsoft-expands-its-copilot-studio-with-new-ai-features\/\" rel=\"bookmark\">\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u3001AI\u65b0\u6a5f\u80fd\u3067Copilot Studio\u3092\u62e1\u5f35<\/a><\/h4>\n<h3><strong>\u30c7\u30e2\u30f3\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u30fb\u30cf\u30a4\u30e9\u30a4\u30c8<\/strong><\/h3>\n<p>\u30a4\u30d9\u30f3\u30c8\u3067\u306f\u3001\u300cmiraio\u300d\u304c\u30ec\u30b9\u30c8\u30e9\u30f3\u3092\u4e88\u7d04\u3059\u308b\u30b7\u30fc\u30f3\u3092\u5b9f\u6f14\u3002\u4e88\u7d04\u306e\u53d7\u4ed8\u304b\u3089\u30b3\u30fc\u30b9\u306e\u8aac\u660e\u3001\u30a2\u30ec\u30eb\u30ae\u30fc\u306a\u3069\u306e\u98df\u4e8b\u5236\u9650\u306e\u78ba\u8a8d\u307e\u3067\u3001\u30b9\u30e0\u30fc\u30ba\u3067\u81ea\u7136\u306a\u4f1a\u8a71\u306e\u6d41\u308c\u3067AI\u304c\u304a\u5ba2\u69d8\u3092\u8a98\u5c0e\u3002<\/p>\n<p>AEI\u3092\u642d\u8f09\u3057\u305f\u300cPUT\u300d\u30a8\u30f3\u30b8\u30f3\u306f\u3001\u305d\u306e\u512a\u308c\u305f\u8a00\u8a9e\u7406\u89e3\u529b\u3068\u4f1a\u8a71\u80fd\u529b\u304c\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u307e\u3057\u305f\u3002\u793e\u5185\u8a66\u9a13\u3067\u3082\u3001\u5927\u624b\u8a3c\u5238\u4f1a\u793e\u3067\u306e\u6027\u80fd\u6bd4\u8f03\u306a\u3069\u793e\u5916\u8a55\u4fa1\u3067\u3082\u3001AEI\u3092\u642d\u8f09\u3057\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u975e\u5e38\u306b\u5b89\u5b9a\u3057\u305f\u6b63\u78ba\u306a\u5fdc\u7b54\u3092\u884c\u3044\u3001\u610f\u56f3\u8a8d\u8b58\u3068\u5fdc\u7b54\u54c1\u8cea\u306b\u304a\u3044\u3066\u985e\u4f3c\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u51cc\u99d5\u3057\u307e\u3057\u305f\u3002<\/p>\n<h3><strong>AI\u3068\u4eba\u9593\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3<\/strong><\/h3>\n<p>miraio\u300d\u306e\u3082\u3046\u4e00\u3064\u306e\u5927\u304d\u306a\u7279\u5fb4\u306f\u3001AI\u3068\u4eba\u9593\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u5b9f\u73fe\u3059\u308b\u67d4\u8edf\u306a\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002\u4eba\u9593\u306e\u30b9\u30fc\u30d1\u30fc\u30d0\u30a4\u30b6\u30fc\u306f\u3001AI\u304c\u4e3b\u5c0e\u3059\u308b\u4f1a\u8a71\u3092\u76e3\u8996\u3057\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u5373\u5ea7\u306b\u4ecb\u5165\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u9867\u5ba2\u304b\u3089\u300c\u4eba\u3068\u8a71\u3057\u305f\u3044\u300d\u3068\u3044\u3046\u8981\u671b\u304c\u3042\u308c\u3070\u3001\u300cmiraio\u300d\u306f\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u4eba\u9593\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u4f1a\u8a71\u3092\u5f15\u304d\u7d99\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u597d\u307f\u306b\u5fdc\u3058\u305f\u6700\u3082\u9069\u5207\u3067\u6e80\u8db3\u5ea6\u306e\u9ad8\u3044\u4f53\u9a13\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\"miraio \"\u3067\u3002 <a href=\"https:\/\/upselltech-group.co.jp\/\">\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u30ba<\/a> \u305d\u3057\u3066 <a href=\"https:\/\/plus-zero.co.jp\/\">\u30d7\u30e9\u30b9\u30bc\u30ed<\/a> \u6280\u8853\u7684\u306a\u6d17\u7df4\u3068\u4eba\u9593\u7684\u306a\u30bf\u30c3\u30c1\u306e\u30d0\u30e9\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u518d\u5b9a\u7fa9\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u306a\u304c\u3089\u3001\u696d\u754c\u306e\u30da\u30a4\u30f3\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u6c7a\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002<\/p>","protected":false},"excerpt":{"rendered":"<p>Upsell Technologies Inc. and Pluszero Inc. jointly hosted a launch event today to unveil &#8220;miraio,&#8221; an advanced AI operator designed to deliver both accuracy and adaptability in call center operations. About &#8220;miraio&#8221; &#8220;miraio&#8221; is a next-generation AI operator that integrates Upsell Technologies&#8217; proprietary &#8220;AI-based automatic talk script generation&#8221; with its extensive voice data and operational expertise in commercial call center environments. This is combined with Pluszero\u2019s proprietary AI technology, AEI (Artificial Elastic Intelligence), which enables human-like understanding of language and meaning. At its core is the AI engine &#8220;PUT,&#8221; a business-grade language processing and conversational platform that delivers advanced dialogue capabilities while minimizing the risk of hallucinations- incorrect responses commonly [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":12119,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[186,208,211,237,206,85],"tags":[218,4395,465,3381,4396,3380],"ppma_author":[572],"class_list":{"0":"post-12118","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ai","8":"category-apac","9":"category-japan","10":"category-news","11":"category-regional","12":"category-tech","13":"tag-ai","14":"tag-ai-operator","15":"tag-contact-center","16":"tag-miraio","17":"tag-plus-zero","18":"tag-upsell-technologies"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Upsell, Pluszero Launch AI Call Operator &quot;miraio&quot;<\/title>\n<meta name=\"description\" content=\"Upsell and Pluszero unveil &quot;miraio,&quot; 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