{"id":12085,"date":"2025-05-21T10:40:06","date_gmt":"2025-05-21T10:40:06","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=12085"},"modified":"2025-05-21T10:40:06","modified_gmt":"2025-05-21T10:40:06","slug":"optage-inc-adds-ai-features-to-enour-callassistant","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/","title":{"rendered":"\u682a\u5f0f\u4f1a\u793e\u30aa\u30d7\u30bf\u30b2\u3001Enour CallAssistant\u306bAI\u6a5f\u80fd\u3092\u8ffd\u52a0"},"content":{"rendered":"<p><a href=\"https:\/\/optage.co.jp\/\">\u30aa\u30d7\u30c6\u30fc\u30b8<\/a> \u682a\u5f0f\u4f1a\u793e\u30a4\u30ce\u30a2\u30fc\u30eb\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5411\u3051\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u652f\u63f4\u30b5\u30fc\u30d3\u30b9\u300c\u30a4\u30ce\u30a2\u30b3\u30fc\u30eb\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u300d\u306e\u65b0\u30aa\u30d7\u30b7\u30e7\u30f3\u30922025\u5e746\u6708\u672b\u3088\u308a\u63d0\u4f9b\u958b\u59cb\u3057\u307e\u3059\u3002\u672c\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u3001AI\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u3068\u306e\u97f3\u58f0\u901a\u8a71\u304b\u3089\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u611f\u60c5\u3092\u628a\u63e1\u3059\u308b\u300c\u611f\u60c5\u5206\u6790\u6a5f\u80fd\u300d\u3068\u3001\u901a\u8a71\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u8a55\u4fa1\u57fa\u6e96\u306b\u5f93\u3063\u3066\u5fdc\u5bfe\u54c1\u8cea\u3092\u5ba2\u89b3\u7684\u306b\u8a55\u4fa1\u3059\u308b\u300c\u5fdc\u5bfe\u54c1\u8cea\u81ea\u52d5\u8a55\u4fa1\u6a5f\u80fd\u300d\u3092\u8ffd\u52a0\u3059\u308b\u3082\u306e\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u304b\u3089\u306e\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u306b\u5bfe\u3057\u3066\u9069\u5207\u306a\u5bfe\u5fdc\u304c\u3067\u304d\u308b\u8077\u5834\u74b0\u5883\u3092\u6574\u3048\u3001\u5ba2\u89b3\u7684\u306a\u8a55\u4fa1\u306b\u3088\u308b\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u306e\u4eba\u624b\u4e0d\u8db3\u89e3\u6d88\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u3067\u306f\u3001\u4eba\u6750\u4e0d\u8db3\u304c\u6162\u6027\u7684\u306a\u8ab2\u984c\u3068\u306a\u3063\u3066\u304a\u308a\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3088\u308b\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u304c\u91cd\u8981\u306a\u30c6\u30fc\u30de\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u30022025\u5e743\u6708\u306b\u306f\u3001\u65e5\u672c\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u5354\u4f1a\u304c\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\u5bfe\u7b56\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u300d\u3092\u767a\u8868\u3057\u3001\u5f93\u696d\u54e1\uff08\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\uff09\u304c\u5fc3\u8eab\u3068\u3082\u306b\u5065\u5eb7\u3067\u5b89\u5168\u30fb\u5b89\u5fc3\u306b\u50cd\u3051\u308b\u74b0\u5883\u3092\u4f01\u696d\u306b\u6c42\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u305d\u3053\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u652f\u63f4\u30b5\u30fc\u30d3\u30b9 \"Enour CallAssistant\" \u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3068\u3057\u3066\u3001\u65b0\u305f\u306bAI\u3092\u6d3b\u7528\u3057\u305f\u300c\u611f\u60c5\u5206\u6790\u6a5f\u80fd\u300d\u3068\u300c\u5fdc\u5bfe\u54c1\u8cea\u81ea\u52d5\u8a55\u4fa1\u6a5f\u80fd\u300d\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306b\u3044\u305f\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u304a\u5ba2\u69d8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u53cc\u65b9\u306b\u3068\u3063\u3066\u6700\u9069\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4fc3\u9032\u3057\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u306e\u4eba\u624b\u4e0d\u8db3\u89e3\u6d88\u306b\u8ca2\u732e\u3057\u3066\u307e\u3044\u308a\u307e\u3059\u3002<\/p>\n<h4>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/hr-tech\/professional-development\/logizard-launches-donor-leave-system-to-support-giving\/\" rel=\"bookmark\">\u30ed\u30b8\u30b6\u30fc\u30c9\u3001\u5bc4\u4ed8\u3092\u652f\u63f4\u3059\u308b\u300c\u30c9\u30ca\u30fc\u4f11\u6687\u30b7\u30b9\u30c6\u30e0\u300d\u3092\u958b\u59cb<\/a><\/h4>\n<h3>\u611f\u60c5\u5206\u6790\u6a5f\u80fd<\/h3>\n<p>\u5f93\u6765\u306e\u611f\u60c5\u5206\u6790\u306f\u3001\u901a\u8a71\u5185\u5bb9\u3092\u6587\u5b57\u5316\u3057\u305f\u7d50\u679c\u304b\u3089\u3042\u3089\u304b\u3058\u3081\u767b\u9332\u3057\u305f\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u691c\u51fa\u3057\u3001\u611f\u60c5\u3092\u63a8\u6e2c\u3059\u308b\u306e\u304c\u4e00\u822c\u7684\u3067\u3057\u305f\u3002\u672c\u6a5f\u80fd\u306f\u3001\u5f93\u6765\u306e\u30c6\u30ad\u30b9\u30c8\u306b\u3088\u308b\u611f\u60c5\u5206\u6790\u3068\u306f\u7570\u306a\u308a\u3001\u58f0\u306e\u30c8\u30fc\u30f3\u3084\u30b9\u30d4\u30fc\u30c9\u306a\u3069\u306e\u97f3\u58f0\u60c5\u5831\u304b\u3089\u81a8\u5927\u306a\u904e\u53bb\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306bAI\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u611f\u60c5\u5206\u6790\u3092\u884c\u3046\u305f\u3081\u3001\u7279\u5b9a\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u5fc5\u8981\u3068\u305b\u305a\u3001\u304a\u5ba2\u69d8\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u611f\u3058\u305f\u611f\u60c5\u3092\u9ad8\u3044\u7cbe\u5ea6\u3067\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u611f\u60c5\u5206\u6790\u306e\u7d50\u679c\u306f\u7ba1\u7406\u8005\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u753b\u9762\u306b\u8868\u793a\u3055\u308c\u308b\u305f\u3081\u3001\u300c\u6012\u308a\u300d\u3068\u3044\u3046\u611f\u60c5\u3092\u691c\u77e5\u3057\u305f\u5834\u5408\u3001\u7ba1\u7406\u8005\u306f\u8fc5\u901f\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u304a\u5ba2\u3055\u307e\u304b\u3089\u306e\u904e\u5ea6\u306a\u8981\u6c42\u3084\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff09\u3092\u65e9\u671f\u306b\u767a\u898b\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5fc3\u8eab\u3068\u3082\u306b\u50cd\u304d\u3084\u3059\u3044\u8077\u5834\u74b0\u5883\u3092\u6574\u3048\u308b\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u304a\u5ba2\u3055\u307e\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30c8\u30e9\u30d6\u30eb\u3092\u65e9\u671f\u306b\u767a\u898b\u3057\u3001\u9069\u5207\u306a\u30d5\u30a9\u30ed\u30fc\u3067\u65e9\u671f\u89e3\u6c7a\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u3067\u3001\u304a\u5ba2\u3055\u307e\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<h3>\u81ea\u52d5\u5fdc\u7b54\u54c1\u8cea\u8a55\u4fa1\u6a5f\u80fd<\/h3>\n<p>\u901a\u8a71\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8a00\u8449\u9063\u3044\u3084\u8a71\u3059\u30b9\u30d4\u30fc\u30c9\u306a\u3069\u3001\u3042\u3089\u304b\u3058\u3081\u8a2d\u5b9a\u3057\u305f\u8a55\u4fa1\u9805\u76ee\u306b\u57fa\u3065\u3044\u3066\u5ba2\u89b3\u7684\u306a\u8a55\u4fa1\u3092\u884c\u3046\u6a5f\u80fd\u3067\u3059\u3002\u8a55\u4fa1\u7d50\u679c\u306f\u7ba1\u7406\u8005\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u53cc\u65b9\u304c\u95b2\u89a7\u3067\u304d\u3001\u53cc\u65b9\u304c\u7d0d\u5f97\u3067\u304d\u308b\u8a55\u4fa1\u306b\u3088\u308b\u5f93\u696d\u54e1\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u4eba\u6750\u80b2\u6210\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<br \/>\n2025\u5e745\u670828\u65e5(\u6c34)\u300129\u65e5(\u6728)\u306b\u30de\u30a4\u30c9\u30fc\u30e0\u304a\u304a\u3055\u304b\u3067\u958b\u50ac\u3055\u308c\u308b\u300c\u7b2c18\u56de\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\/CRM \u30c7\u30e2\uff06\u30b3\u30f3\u30d5\u30a1\u30ec\u30f3\u30b92025 in \u5927\u962a\u300d\u306b\u51fa\u5c55\u3057\u3001\u611f\u60c5\u5206\u6790\u6a5f\u80fd\u3084\u5fdc\u5bfe\u54c1\u8cea\u81ea\u52d5\u8a55\u4fa1\u6a5f\u80fd\u306e\u30c7\u30e2\u3092\u4ea4\u3048\u3066\u3001Enour CallAssistant\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000243.000051725.html\">PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>OPTAGE Inc. will begin offering new options for its Enour Call Assistant, an operator support service for contact centers, from the end of June 2025. These options include an &#8220;emotion analysis function&#8221; that uses AI to identify emotions in real time from voice calls with customers, and an &#8220;automated response quality evaluation function&#8221; that analyzes call data and objectively evaluates response quality according to evaluation criteria. The addition of these options will help to create a work environment where appropriate responses can be made to customer harassment, and will help improve employee satisfaction and response quality through objective evaluations, thereby contributing to resolving the labor shortage in the contact center [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":12095,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,91,211,237,217,206],"tags":[218,278,4382,4381,1058,1795],"ppma_author":[205],"class_list":{"0":"post-12085","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-hr-tech","9":"category-japan","10":"category-news","11":"category-professional-development","12":"category-regional","13":"tag-ai","14":"tag-digital-transformation","15":"tag-enour-callassistant","16":"tag-evaluation-function","17":"tag-optage","18":"tag-professional-development"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>OPTAGE Adds AI to Enour CallAssistant<\/title>\n<meta name=\"description\" content=\"OPTAGE adds AI emotion analysis and quality checks to Enour CallAssistant, enhancing contact center responses and employee satisfaction.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OPTAGE Adds AI to Enour CallAssistant\" \/>\n<meta property=\"og:description\" content=\"OPTAGE adds AI emotion analysis and quality checks to Enour CallAssistant, enhancing contact center responses and employee satisfaction.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/\" \/>\n<meta property=\"og:site_name\" content=\"itbusinesstoday\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-21T10:40:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/05\/Operator-support-service-Enour-CallAssistant-introduces-new-AI-based-options.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"NewsDesk\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"NewsDesk\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"3\u5206\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u30aa\u30d7\u30c6\u30fc\u30b8\u3001Enour CallAssistant\u306bAI\u3092\u8ffd\u52a0","description":"\u30aa\u30d7\u30c6\u30fc\u30b8\u306fEnour CallAssistant\u306bAI\u306e\u611f\u60c5\u5206\u6790\u3068\u54c1\u8cea\u30c1\u30a7\u30c3\u30af\u3092\u8ffd\u52a0\u3057\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5bfe\u5fdc\u3068\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/itbusinesstoday.com\/ja\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/","og_locale":"ja_JP","og_type":"article","og_title":"OPTAGE Adds AI to Enour CallAssistant","og_description":"OPTAGE adds AI emotion analysis and quality checks to Enour CallAssistant, enhancing contact center responses and employee satisfaction.","og_url":"https:\/\/itbusinesstoday.com\/ja\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/","og_site_name":"itbusinesstoday","article_published_time":"2025-05-21T10:40:06+00:00","og_image":[{"width":1200,"height":800,"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/05\/Operator-support-service-Enour-CallAssistant-introduces-new-AI-based-options.webp","type":"image\/webp"}],"author":"NewsDesk","twitter_card":"summary_large_image","twitter_misc":{"\u57f7\u7b46\u8005":"NewsDesk","\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593":"3\u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/#article","isPartOf":{"@id":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/"},"author":{"name":"NewsDesk","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812"},"headline":"OPTAGE Inc Adds AI Features to Enour CallAssistant","datePublished":"2025-05-21T10:40:06+00:00","mainEntityOfPage":{"@id":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/"},"wordCount":521,"publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"image":{"@id":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/05\/Operator-support-service-Enour-CallAssistant-introduces-new-AI-based-options.webp","keywords":["AI","digital transformation","Enour CallAssistant","evaluation function","OPTAGE","Professional development"],"articleSection":["APAC","HR Tech","Japan","News","Professional Development","Regional"],"inLanguage":"ja"},{"@type":"WebPage","@id":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/","url":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/","name":"\u30aa\u30d7\u30c6\u30fc\u30b8\u3001Enour CallAssistant\u306bAI\u3092\u8ffd\u52a0","isPartOf":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website"},"primaryImageOfPage":{"@id":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/#primaryimage"},"image":{"@id":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/#primaryimage"},"thumbnailUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/05\/Operator-support-service-Enour-CallAssistant-introduces-new-AI-based-options.webp","datePublished":"2025-05-21T10:40:06+00:00","description":"\u30aa\u30d7\u30c6\u30fc\u30b8\u306fEnour CallAssistant\u306bAI\u306e\u611f\u60c5\u5206\u6790\u3068\u54c1\u8cea\u30c1\u30a7\u30c3\u30af\u3092\u8ffd\u52a0\u3057\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5bfe\u5fdc\u3068\u5f93\u696d\u54e1\u306e\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002.","breadcrumb":{"@id":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/#breadcrumb"},"inLanguage":"ja","potentialAction":[{"@type":"ReadAction","target":["https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/"]}]},{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/#primaryimage","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/05\/Operator-support-service-Enour-CallAssistant-introduces-new-AI-based-options.webp","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/05\/Operator-support-service-Enour-CallAssistant-introduces-new-AI-based-options.webp","width":1200,"height":800,"caption":"OPTAGE"},{"@type":"BreadcrumbList","@id":"https:\/\/itbusinesstoday.com\/hr-tech\/professional-development\/optage-inc-adds-ai-features-to-enour-callassistant\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/itbusinesstoday.com\/"},{"@type":"ListItem","position":2,"name":"OPTAGE Inc Adds AI Features to Enour CallAssistant"}]},{"@type":"WebSite","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#website","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","description":"","publisher":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ja"},{"@type":"Organization","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#organization","name":"\u30a4\u30c3\u30c8\u30d3\u30b8\u30cd\u30b9\u30c8\u30a5\u30c7\u30a4","url":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/","logo":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/Asset-1.png","width":663,"height":275,"caption":"itbusinesstoday"},"image":{"@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/itbusinesstoday-68b209.ingress-baronn.ewp.live\/#\/schema\/person\/d58d81f55e8acd257ab63d49fb4ea812","name":"\u30cb\u30e5\u30fc\u30b9\u30c7\u30b9\u30af","image":{"@type":"ImageObject","inLanguage":"ja","@id":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png74f313ad3d6fa27a1eee85c30be63d03","url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","contentUrl":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","caption":"NewsDesk"},"sameAs":["https:\/\/itbusinesstoday.com"],"url":"https:\/\/itbusinesstoday.com\/ja\/author\/newsdesk\/"}]}},"authors":[{"term_id":205,"user_id":4,"is_guest":0,"slug":"newsdesk","display_name":"NewsDesk","avatar_url":{"url":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png","url2x":"https:\/\/itbusinesstoday.com\/wp-content\/uploads\/2025\/01\/it.png"},"0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/12085","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/comments?post=12085"}],"version-history":[{"count":1,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/12085\/revisions"}],"predecessor-version":[{"id":12086,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/posts\/12085\/revisions\/12086"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media\/12095"}],"wp:attachment":[{"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/media?parent=12085"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/categories?post=12085"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/tags?post=12085"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/itbusinesstoday.com\/ja\/wp-json\/wp\/v2\/ppma_author?post=12085"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}