{"id":11831,"date":"2025-05-16T10:05:05","date_gmt":"2025-05-16T10:05:05","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=11831"},"modified":"2025-05-16T10:05:05","modified_gmt":"2025-05-16T10:05:05","slug":"e-guardian-inc-develops-ai-based-customer-support-tool","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/e-guardian-inc-develops-ai-based-customer-support-tool\/","title":{"rendered":"\u30a4\u30fc\u30fb\u30ac\u30fc\u30c7\u30a3\u30a2\u30f3\u3001AI\u30d9\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u3092\u958b\u767a"},"content":{"rendered":"

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\u30bd\u30fc\u30b9 PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

E-Guardian Inc. is pleased to announce that it has begun developing an AI agent-type customer support tool in collaboration with Governance Technologies Inc. of the Change Group. As a comprehensive internet security company, E-Guardian provides one-stop support for all internet security issues, including post monitoring, identity verification, ad review, social listening, cybersecurity, and even the metaverse, to ensure a safe and secure internet world. In May 2024, E-Guardian strengthened its AI system development structure by collaborating with Governance Technologies, Inc., and in November of the same year, it installed generation AI in the email template management tool “hinagata.” In recent years, as the importance of customer experience (CX) has increased, […]<\/p>\n","protected":false},"author":4,"featured_media":11832,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[533,428,2590,1243,4252],"ppma_author":[205],"class_list":{"0":"post-11831","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-ai-agent","14":"tag-customer-experience","15":"tag-customer-support","16":"tag-e-guardian","17":"tag-governance-technologies"},"yoast_head":"\nE-Guardian Develops AI Customer Support Tool<\/title>\n<meta name=\"description\" content=\"E-Guardian with Governance Technologies to develop an AI agent customer support tool, enhancing service efficiency and user experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/e-guardian-inc-develops-ai-based-customer-support-tool\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-Guardian Develops AI Customer Support Tool\" \/>\n<meta property=\"og:description\" content=\"E-Guardian with Governance Technologies to develop an AI agent customer support tool, enhancing service efficiency and user experience.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/martech\/e-guardian-inc-develops-ai-based-customer-support-tool\/\" 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