{"id":11661,"date":"2025-05-15T10:00:53","date_gmt":"2025-05-15T10:00:53","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=11661"},"modified":"2025-05-15T10:00:53","modified_gmt":"2025-05-15T10:00:53","slug":"ibm-with-salesforce-launch-ai-agents-for-ibm-z-data-use","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/tech\/cloud\/ibm-with-salesforce-launch-ai-agents-for-ibm-z-data-use\/","title":{"rendered":"IBM\u3068\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3001IBM Z\u30c7\u30fc\u30bf\u6d3b\u7528\u306e\u305f\u3081\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u767a\u8868"},"content":{"rendered":"

An enterprise’s data is a key source of information for training AI models and agents. For decades, enterprises have run mission-critical transactions on IBM Z mainframes, known for their reliability and security. Now, IBM and Salesforce are empowering enterprises to use data as a catalyst for agent-based AI by giving them access to business data in IBM Z mainframes and Db2 databases. This will enable an expansion of AI use cases on Salesforce’s Agentforce platform , a digital labor platform that empowers teams with autonomous AI agents .<\/p>

At IBM’s annual Think event, the company also unveiled a new IBM agent built on IBM Watson Orchestrate in conjunction with Salesforce technology , and IBM Granite model performance.<\/p>

The new integration, expected to be available in June, will enable AI agents to complete back-office and front-office connections using data from IBM Z mainframes, which account for 70%* of the world’s transactions by value. It will leverage zero-copy through the integration of IBM watsonx.data with Salesforce’s Data Cloud , a hyper-scale data engine natively integrated into the Salesforce Platform, enabling high-speed data transfer without moving or copying data.<\/p>

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a \u30a8\u30af\u30bb\u30eb\u30bd\u30d5\u30c8\u3001\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300cMadCap Flare Online\u300d\u3092\u767a\u8868<\/a><\/strong><\/h4>

IBM\u306f\u3001\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3068AI\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u305f\u3081\u306bIBM Z\u3068Data Cloud\u9593\u306e\u30c7\u30fc\u30bf\u30d5\u30ed\u30fc\u3092Salesforce\u30e6\u30fc\u30b6\u30fc\u306b\u63d0\u4f9b\u3059\u308b\u6700\u521d\u306e\u4f01\u696d\u3068\u306a\u308a\u3001\u7279\u306b\u9280\u884c\u3084\u91d1\u878d\u30b5\u30fc\u30d3\u30b9\u306e\u3088\u3046\u306a\u898f\u5236\u306e\u53b3\u3057\u3044\u696d\u754c\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u610f\u5473\u3092\u6301\u3061\u3001\u4f01\u696d\u3068\u305d\u306e\u4ee3\u7406\u5e97\u306b\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306e\u65b0\u305f\u306a\u6a5f\u4f1a\u3092\u5275\u51fa\u3057\u307e\u3059\u3002<\/p>

\u30d7\u30ed\u30b9\u30da\u30af\u30c8\u30fb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u4ed6\u306e\u30bb\u30fc\u30eb\u30b9\u30fb\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u5354\u529b<\/strong><\/h3>

IBM and Salesforce are also collaborating to develop a set of pre-built sales agents that integrate the capabilities of Watsonx Orchestrate and Agentforce. The first of these sales agents is the IBM Watsonx Sales Prospecting agent, which helps sales reps target products, capture customer contacts and create sales pitches to effectively generate leads and increase sales conversions. It uses a conversational interface to autonomously interact with Agentforce, Watsonx Orchestrate and third-party agents. The service will be available in the coming months through Watsonx Orchestrate and Salesforce’s AgentExchange.<\/p>

IBM\u3001\u4eba\u4e8b\u306e\u751f\u7523\u6027\u5411\u4e0a\u306e\u305f\u3081Slack\u306bWatsonx Employee Support Agent\u3092\u5c0e\u5165<\/strong><\/h3>

Slack\u306f\u3001\u4eba\u3001\u30a2\u30d7\u30ea\u3001\u30d7\u30ed\u30bb\u30b9\u3001\u30c7\u30fc\u30bf\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d9\u30fc\u30b9\u306eAI\u3092\u7d71\u5408\u3057\u3001\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u30d3\u30b8\u30cd\u30b9\u30aa\u30da\u30ec\u30fc\u30c6\u30a3\u30f3\u30b0\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092Slack\u306b\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u4f5c\u696d\u8ca0\u8377\u3092\u8efd\u6e1b\u3057\u3001\u672c\u5f53\u306b\u91cd\u8981\u306a\u4ed5\u4e8b\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002IBM watsonx Employee Support Agent \u306f\u3001watsonx Orchestrate \u3092\u4f7f\u7528\u3057\u3066\u69cb\u7bc9\u3055\u308c\u3066\u304a\u308a\u3001Slack \u306e\u4f1a\u8a71\u578b\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30a4\u30b9\u3092\u901a\u3058\u3066\u4eba\u4e8b\u306b\u95a2\u3059\u308b\u554f\u3044\u5408\u308f\u305b\u306b\u56de\u7b54\u3057\u3001\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>

IBM\u306f\u3001\u904e\u53bb3\u5e74\u9593\u306b\u308f\u305f\u308aHR\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304b\u3089\u5f97\u305f\u30ce\u30a6\u30cf\u30a6\u3092\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001IBM\u306e\u5f93\u696d\u54e1\u306f\u3001\u4f1a\u793e\u5168\u4f53\u306794%\u306e\u4e00\u822c\u7684\u306a\u4eba\u4e8b\u306e\u8cea\u554f\u306b\u5bfe\u3059\u308b\u56de\u7b54\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u4eba\u4e8b\u306e\u30b9\u30bf\u30c3\u30d5\u306f\u3088\u308a\u8907\u96d1\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002IBM Watsonx Employee Support Agent\u306f\u30016\u6708\u306bSlack Marketplace\u3067\u5229\u7528\u53ef\u80fd\u306b\u306a\u308b\u4e88\u5b9a\u3067\u3059\u3002<\/p>

IBM Granite\u30e2\u30c7\u30eb\u304cSalesforce CRM\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u3067\u9ad8\u5f97\u70b9<\/strong><\/h3>

For clients looking for a smaller, more purpose-built LLM option, IBM Granite Models, IBM’s flagship family of AI models built for business, are available on the Salesforce Platform as Bring Your Own Models (a capability that enables businesses to create different types of AI to use in Salesforce) and can be easily accessed through Agentforce.<\/p>

These small, enterprise-focused AI models have performed well in testing: the Granite 3.1 8B model was recognized for its high accuracy in the Salesforce LLM Benchmark for CRM, the world’s first LLM benchmark for CRM that evaluates the effectiveness of generative AI models for business applications.<\/p>

IBM\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3001\u9032\u5316\u3059\u308b\u30c7\u30fc\u30bf\u3068AI\u306e\u9700\u8981\u306b\u5fdc\u3048\u308b\u4f01\u696d\u3092\u652f\u63f4<\/strong><\/h3>

IBM \u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u4f01\u696d\u304c Salesforce \u3078\u306e\u6295\u8cc7\u304b\u3089\u3088\u308a\u591a\u304f\u306e\u4fa1\u5024\u3092\u5f15\u304d\u51fa\u3057\u3001\u8907\u96d1\u306a CRM \u304a\u3088\u3073 AI \u74b0\u5883\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059\u3002Agentforce\u3001watsonx\u3001\u305d\u3057\u3066 IBM<\/a> Consulting’s deep expertise, we drive Salesforce-enabled transformation on a global scale. IBM Consulting Advantage, our AI-powered delivery platform, includes Salesforce-specific AI agents that learn from a Salesforce<\/a>-IBM \u306e\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u306f\u3001\u3088\u308a\u591a\u304f\u306e\u4fa1\u5024\u3092\u3088\u308a\u8fc5\u901f\u306b\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u6a5f\u80fd\u306b\u3088\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u30aa\u30fc\u30b1\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3057\u3001\u9577\u671f\u7684\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u62e1\u5f35\u6027\u3001\u30b5\u30dd\u30fc\u30c8\u6027\u3001\u6240\u6709\u30b3\u30b9\u30c8\u306e\u524a\u6e1b\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>

\u30bd\u30fc\u30b9 PRTimes<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

An enterprise’s data is a key source of information for training AI models and agents. For decades, enterprises have run mission-critical transactions on IBM Z mainframes, known for their reliability and security. Now, IBM and Salesforce are empowering enterprises to use data as a catalyst for agent-based AI by giving them access to business data in IBM Z mainframes and Db2 databases. This will enable an expansion of AI use cases on Salesforce’s Agentforce platform , a digital labor platform that empowers teams with autonomous AI agents .At IBM’s annual Think event, the company also unveiled a new IBM agent built on IBM Watson Orchestrate in conjunction with Salesforce technology […]<\/p>\n","protected":false},"author":4,"featured_media":11716,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[183,207,237,85],"tags":[1982,1323,384,1066,470],"ppma_author":[205],"class_list":["post-11661","post","type-post","status-publish","format-standard","has-post-thumbnail","category-cloud","category-international","category-news","category-tech","tag-agentforce","tag-ai-agents","tag-cloud","tag-ibm","tag-salesforce"],"yoast_head":"\nIBM and Salesforce Announce New AI Agents<\/title>\n<meta name=\"description\" content=\"IBM and Salesforce enable secure AI use with data from IBM Z and Db2, expanding agent-based AI on Salesforce's Agentforce platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ibm-with-salesforce-launch-ai-agents-for-ibm-z-data-use\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IBM and Salesforce Announce New AI Agents\" \/>\n<meta property=\"og:description\" content=\"IBM and Salesforce enable secure AI use with data from IBM Z and Db2, expanding agent-based AI on Salesforce's Agentforce platform.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/itbusinesstoday.com\/ja\/tech\/ibm-with-salesforce-launch-ai-agents-for-ibm-z-data-use\/\" \/>\n<meta property=\"og:site_name\" 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