{"id":11418,"date":"2025-05-12T10:45:26","date_gmt":"2025-05-12T10:45:26","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=11418"},"modified":"2025-05-12T10:45:26","modified_gmt":"2025-05-12T10:45:26","slug":"mail-dealer-and-osora-begin-system-integration","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/mail-dealer-and-osora-begin-system-integration\/","title":{"rendered":"\"\u30e1\u30fc\u30eb\u30c7\u30a3\u30fc\u30e9\u30fc \"\u3068 \"OSORA \"\u304c\u30b7\u30b9\u30c6\u30e0\u7d71\u5408\u3092\u958b\u59cb"},"content":{"rendered":"

\u682a\u5f0f\u4f1a\u793e\u30e9\u30af\u30b9\u306e\u63d0\u4f9b\u3059\u308b\u30e1\u30fc\u30eb\u5171\u6709\u30fb\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u300c\u30e1\u30fc\u30eb\u30c7\u30a3\u30fc\u30e9\u30fc\u300d\u306f\u3001\u682a\u5f0f\u4f1a\u793e\u30b7\u30fc\u30f3\u30e9\u30a4\u30d6\u306e\u63d0\u4f9b\u3059\u308b\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u30b3\u30fc\u30eb\u30b7\u30b9\u30c6\u30e0\u300cOSORA\u300d\u3068\u306e\u9023\u643a\u3092\u958b\u59cb\u3057\u307e\u3057\u305f\u3002<\/p>

With this collaboration, when receiving a call, the “Email Dealer” screen will be called up from “OSORA,” and past email and telephone inquiry history will be easily viewed. This will allow customers to respond more accurately by referring to past correspondence without the hassle of searching.<\/p>

Through this collaboration, Scene Live and Lux ​​aim to provide products with high market value and contribute to improving business efficiency and customer service quality for companies.<\/p>

\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a FastFlow\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306a\u30ca\u30ec\u30c3\u30b8\u5171\u6709\u306e\u305f\u3081\u306e\u81ea\u52d5\u4fdd\u5b58\u6a5f\u80fd\u3092\u8ffd\u52a0<\/a><\/strong><\/h4>
\n
\n
\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5bfe\u3059\u308b\u9867\u5ba2\u306e\u671f\u5f85\u304c\u9ad8\u307e\u308a\u7d9a\u3051\u308b\u4e2d\u3001\u540c\u3058\u60c5\u5831\u3092\u7e70\u308a\u8fd4\u3057\u305f\u308a\u3001\u4ee5\u524d\u306e\u60c5\u5831\u3068\u98df\u3044\u9055\u3044\u3092\u751f\u3058\u3055\u305b\u305f\u308a\u3059\u308b\u3053\u3068\u306f\u3001\u554f\u984c\u3084\u82e6\u60c5\u3092\u5f15\u304d\u8d77\u3053\u3059\u5371\u967a\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/div>\n<\/div>\n<\/div>

\u3053\u308c\u3092\u9632\u3050\u305f\u3081\u306b\u306f\u3001\u904e\u53bb\u306e\u304a\u5ba2\u69d8\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u628a\u63e1\u3057\u306a\u304c\u3089\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u304c\u3001\u96fb\u8a71\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u5bfe\u5fdc\u304c\u6c42\u3081\u3089\u308c\u308b\u305f\u3081\u3001\u5fc5\u8981\u306a\u60c5\u5831\u3092\u77ac\u6642\u306b\u628a\u63e1\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u305a\u3001\u5fc3\u7406\u7684\u30b9\u30c8\u30ec\u30b9\u3084\u696d\u52d9\u8ca0\u8377\u306e\u5897\u5927\u306a\u3069\u306e\u554f\u984c\u304c\u751f\u3058\u307e\u3059\u3002<\/p>

\u307e\u305f\u3001\u904e\u53bb\u306e\u5bfe\u5fdc\u5c65\u6b74\u3092\u78ba\u8a8d\u3059\u308b\u9593\u3001\u304a\u5ba2\u69d8\u3092\u304a\u5f85\u305f\u305b\u3059\u308b\u3053\u3068\u306b\u306a\u308a\u3001\u5bfe\u5fdc\u304c\u9577\u5f15\u304d\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4f4e\u4e0b\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>

In order to solve these issues, “OSORA<\/a>” and “Mail Dealer<\/a>” have teamed up.<\/p>

\u4eca\u56de\u306e\u9023\u643a\u306b\u3088\u308a\u3001\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u60c5\u5831\u3092\u77ac\u6642\u306b\u53c2\u7167\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u305f\u3081\u3001\u3088\u308a\u30b9\u30e0\u30fc\u30ba\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u73fe\u5834\u30b9\u30bf\u30c3\u30d5\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u304a\u5ba2\u69d8\u306e\u5f85\u3061\u6642\u9593\u3092\u77ed\u7e2e\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>

\u30bd\u30fc\u30b9 PRTimes<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"

Mail Dealer, an email sharing and management system provided by Rakus Co., Ltd., has begun collaborating with OSORA, an inbound call system provided by Scene Live Co., Ltd.With this collaboration, when receiving a call, the “Email Dealer” screen will be called up from “OSORA,” and past email and telephone inquiry history will be easily viewed. This will allow customers to respond more accurately by referring to past correspondence without the hassle of searching.Through this collaboration, Scene Live and Lux ​​aim to provide products with high market value and contribute to improving business efficiency and customer service quality for companies.Also Read: FastFlow Adds Auto-Save for Smarter Knowledge Sharing As customer expectations […]<\/p>\n","protected":false},"author":4,"featured_media":11421,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[428,4068,4071,4070,4069],"ppma_author":[205],"class_list":["post-11418","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-customer-experience","category-japan","category-martech","category-news","category-regional","tag-customer-experience","tag-inquiry-management","tag-mail-dealer","tag-osora","tag-scene-live"],"yoast_head":"\n"Mail 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