{"id":10543,"date":"2025-05-05T10:45:53","date_gmt":"2025-05-05T10:45:53","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=10543"},"modified":"2025-05-05T10:45:53","modified_gmt":"2025-05-05T10:45:53","slug":"fastflow-adds-auto-save-for-smarter-knowledge-sharing","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/fastflow-adds-auto-save-for-smarter-knowledge-sharing\/","title":{"rendered":"FastFlow\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306a\u30ca\u30ec\u30c3\u30b8\u5171\u6709\u306e\u305f\u3081\u306e\u81ea\u52d5\u4fdd\u5b58\u6a5f\u80fd\u3092\u8ffd\u52a0"},"content":{"rendered":"<p><a href=\"https:\/\/monobrain.jp\/\">\u682a\u5f0f\u4f1a\u793e\u30e2\u30ce\u30fb\u30d6\u30ec\u30a4\u30f3<\/a>\u682a\u5f0f\u4f1a\u793e\u30a8\u30cc\u30fb\u30c6\u30a3\u30fb\u30c6\u30a3\u30fb\u30c9\u30b3\u30e2\u306f\u3001CS\u696d\u52d9\u7279\u5316\u578bAI\u30b3\u30d1\u30a4\u30ed\u30c3\u30c8\u300cFastFlow\uff08\u30d5\u30a1\u30b9\u30c8\u30d5\u30ed\u30fc\uff09\u300d\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u7528\u306b\u30b3\u30d4\u30fc\u3057\u305f\u56de\u7b54\u3092\u56de\u7b54\u5c65\u6b74\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u81ea\u52d5\u4fdd\u5b58\u3059\u308b\u300c\u81ea\u52d5\u56de\u7b54\u4fdd\u5b58\u6a5f\u80fd\u300d\u3092\u8ffd\u52a0\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u300cFastFlow\u300d\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306b\u7279\u5316\u3057\u305fAI\u30b3\u30d1\u30a4\u30ed\u30c3\u30c8\u3067\u3059\u3002<\/p>\n<p>AI\u304c\u793e\u5185\u306e\u30ca\u30ec\u30c3\u30b8\uff08\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3001\u5bfe\u5fdc\u5c65\u6b74\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u306a\u3069\uff09\u3092\u81ea\u52d5\u691c\u7d22\u30fb\u53c2\u7167\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066\u6700\u9069\u306a\u5bfe\u5fdc\u6848\u3092\u751f\u6210\u3002\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3001AI\u306e\u56de\u7b54\u6848\u3092\u78ba\u8a8d\u30fb\u4fee\u6b63\u3059\u308b\u3060\u3051\u3067\u3001\u8fc5\u901f\u304b\u3064\u7684\u78ba\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u56de\u7b54\u4f5c\u6210\u306b\u304b\u304b\u308b\u6642\u9593\u3092\u7d0446%\u77ed\u7e2e\uff08\u5c0e\u5165\u4f01\u696d\u4f8b\uff09\u3002<\/p>\n<p><strong>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/martech\/customer-experience\/f-codes-code-marketing-cloud-teams-with-kaiu-and-sinclo\/\" rel=\"bookmark\">\u30a8\u30d5\u30fb\u30b3\u30fc\u30c9\u306eCODE Marketing Cloud\u304cKaiu\u304a\u3088\u3073sinclo\u3068\u63d0\u643a<\/a><\/strong><\/p>\n<p>FastFlow\u300d\u3067\u306f\u3001AI\u304c\u904e\u53bb\u306e\u56de\u7b54\u5c65\u6b74\u3092\u53c2\u7167\u3057\u3066\u56de\u7b54\u6848\u3092\u751f\u6210\u3057\u307e\u3059\u304c\u3001\u53c2\u7167\u30c7\u30fc\u30bf\u306e\u9bae\u5ea6\u3084\u8cea\u304c\u56de\u7b54\u306e\u7cbe\u5ea6\u306b\u5927\u304d\u304f\u5f71\u97ff\u3057\u307e\u3059\u3002\u3053\u308c\u307e\u3067\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u304c\u4f5c\u6210\u30fb\u7de8\u96c6\u3057\u305f\u512a\u79c0\u306a\u56de\u7b54\u3092\u30ca\u30ec\u30c3\u30b8\u3068\u3057\u3066\u624b\u4f5c\u696d\u3067\u84c4\u7a4d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3057\u305f\u3002\u65b0\u6a5f\u80fd\u306e\u300c\u56de\u7b54\u81ea\u52d5\u4fdd\u5b58\u6a5f\u80fd\u300d\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u304cFastFlow\u306e\u300c\u30b3\u30d4\u30fc\u300d\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u305f\u56de\u7b54\u6587\u3092\u3001\u56de\u7b54\u5c65\u6b74\u3068\u3057\u3066\u81ea\u52d5\u7684\u306b\u30b7\u30b9\u30c6\u30e0\u306b\u8a18\u9332\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u73fe\u5834\u3067\u5b9f\u969b\u306b\u4f7f\u308f\u308c\u305f\u6700\u65b0\u306e\u8a00\u3044\u56de\u3057\u3084\u89e3\u6c7a\u7b56\u3092\u3001\u624b\u9593\u306a\u304f\u534a\u81ea\u52d5\u7684\u306b\u30ca\u30ec\u30c3\u30b8\u3068\u3057\u3066\u84c4\u7a4d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u6b21\u56de\u4ee5\u964d\u306eAI\u306b\u3088\u308b\u56de\u7b54\u751f\u6210\u306e\u7cbe\u5ea6\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u512a\u308c\u305f\u5fdc\u5bfe\u30ce\u30a6\u30cf\u30a6\u3092\u30c1\u30fc\u30e0\u5168\u4f53\u306e\u8cc7\u7523\u3068\u3057\u3066\u52b9\u7387\u7684\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u5fdc\u5bfe\u54c1\u8cea\u306e\u6a19\u6e96\u5316\u3068CS\u90e8\u9580\u5168\u4f53\u306e\u751f\u7523\u6027\u5411\u4e0a\u306b\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000018.000118521.html\">PR\u30bf\u30a4\u30e0\u30ba<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>MONO BRAIN Inc. is pleased to announce that it has added an &#8220;automatic response saving function&#8221; to its CS task-specific AI Copilot &#8220;FastFlow,&#8221; which automatically saves responses copied by operators for use in customer support into a response history database. &#8220;FastFlow&#8221; is an AI Copilot specialized for customer support operations. AI automatically searches and references internal knowledge (templates, response history, manuals, etc.) to generate optimal response suggestions for inquiries. Operators can respond quickly and accurately by simply checking and correcting the AI&#8217;s response suggestions, reducing the time it takes to create responses by approximately 46% (example of a company that has implemented the system). Also Read: F-Code\u2019s CODE Marketing Cloud [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":10544,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,211,92,237,206],"tags":[3842,465,428,3844,564,3843],"ppma_author":[205],"class_list":{"0":"post-10543","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-apac","8":"category-customer-experience","9":"category-japan","10":"category-martech","11":"category-news","12":"category-regional","13":"tag-ai-copilot","14":"tag-contact-center","15":"tag-customer-experience","16":"tag-fastflow","17":"tag-generative-ai","18":"tag-mono-brain"},"yoast_head":"<!-- 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