{"id":10306,"date":"2025-04-28T10:41:58","date_gmt":"2025-04-28T10:41:58","guid":{"rendered":"https:\/\/itbusinesstoday.com\/?p=10306"},"modified":"2025-04-28T10:41:58","modified_gmt":"2025-04-28T10:41:58","slug":"prodilight-launches-its-innovera-integration-with-kintone","status":"publish","type":"post","link":"https:\/\/itbusinesstoday.com\/ja\/hr-tech\/professional-development\/prodilight-launches-its-innovera-integration-with-kintone\/","title":{"rendered":"\u30d7\u30ed\u30c7\u30a3\u30e9\u30a4\u30c8\u3001kintone\u3068\u306eINNOVERA\u7d71\u5408\u3092\u958b\u59cb"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><p><a href=\"https:\/\/prodelight.co.jp\/\" data-no-translation=\"\">Prodilight Inc<\/a>., a company promoting digital transformation in telephones, has collaborated with Pasona Japan General Affairs Department Inc. to release a linkage service page between the cloud PBX &ldquo;INNOVERA&rdquo; and the business application development cloud service &ldquo;kintone&rdquo;.<\/p><p>kintone\u3068INNOVERA\u3092\u9023\u643a\u3055\u305b\u308b\u3068\u3001INNOVERA\u3067\u53d6\u5f97\u3057\u305f\u96fb\u8a71\u5fdc\u5bfe\u5c65\u6b74\u3092kintone\u306b\u53d6\u308a\u8fbc\u307f\u3001\u9867\u5ba2\u5fdc\u5bfe\u5c65\u6b74\u3068\u540c\u671f\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u96fb\u8a71\u5fdc\u5bfe\u696d\u52d9\u3068\u9867\u5ba2\u60c5\u5831\u3084\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u696d\u52d9\u306e\u52b9\u7387\u5316\u3060\u3051\u3067\u306a\u304f\u3001\u304a\u5ba2\u69d8\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3084\u5bfe\u5fdc\u72b6\u6cc1\u3092\u4e00\u5143\u7ba1\u7406\u30fb\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u5bfe\u5fdc\u6f0f\u308c\u3084\u91cd\u8907\u5bfe\u5fdc\u3092\u9632\u304e\u3001\u304a\u5ba2\u69d8\u5bfe\u5fdc\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p><p>\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3067\u4f7f\u3048\u308b\u4e3b\u306a\u4fbf\u5229\u6a5f\u80fd<\/p><p>\u7740\u4fe1\u6642\u306e\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u5fdc\u7b54\u5c65\u6b74<\/p><p>When a call comes in, the system will automatically pop up a list of &ldquo;past response history&rdquo; and &ldquo;who handled the call&rdquo; based on the incoming phone number. Since past response history and incoming and outgoing calls are also displayed at the same time, you can see who has handled the call and how they have handled the customer before you pick up the phone, allowing you to respond with ease.<\/p><p><strong>\u3053\u3061\u3089\u3082\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\uff1a <a class=\"p-url\" href=\"https:\/\/itbusinesstoday.com\/ja\/hr-tech\/professional-development\/sapeet-launches-its-carty-roleplay-for-hr-development\/\" rel=\"bookmark\">Sapeet Launches its &ldquo;Carty Roleplay&rdquo; for HR Development<\/a><\/strong><\/p><p>\u901a\u8a71\u5c65\u6b74\u30c7\u30fc\u30bf\u306e\u53d6\u5f97<\/p><p>INNOVERA\u3067\u63a5\u7d9a\u3057\u305f\u56fa\u5b9a\u96fb\u8a71\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3001\u30d1\u30bd\u30b3\u30f3\u306e\u901a\u8a71\u5c65\u6b74\u3092\u540c\u671f\u3057\u3001kintone\u306b\u53cd\u6620\u3057\u307e\u3059\u3002kintone\u306e\u5c65\u6b74\u4e00\u89a7\u304b\u3089\u671f\u9593\u3092\u6307\u5b9a\u3057\u3066\u3001\u65e5\u6642\u3001\u4f7f\u7528\u56de\u7dda\u3001\u767a\u4fe1\u5143\u3001\u7740\u4fe1\u5148\u3001\u901a\u8a71\u7a2e\u5225\u3001\u901a\u8a71\u72b6\u6cc1\u3001\u901a\u8a71\u6642\u9593\u3001\u901a\u8a71\u9332\u97f3\u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p><p>kintone\u3067\u901a\u8a71\u97f3\u58f0\u3092\u518d\u751f\u53ef\u80fd<\/p><p>\u3067\u9332\u97f3\u3057\u305f\u96fb\u8a71\u306e\u97f3\u58f0\u3092\u518d\u751f\u3067\u304d\u307e\u3059\u3002 <a href=\"https:\/\/innovera.jp\/\" data-no-translation=\"\">INNOVERA<\/a> \u304b\u3089\u76f4\u63a5 <a href=\"https:\/\/kintone.cybozu.co.jp\/\" data-no-translation=\"\">kintone<\/a>.\u97f3\u58f0\u30c7\u30fc\u30bf\u306fINNOVERA\u5074\u306b\u4fdd\u5b58\u3055\u308c\u3001kintone\u5074\u306b\u306f\u97f3\u58f0\u3092\u518d\u751f\u3059\u308b\u305f\u3081\u306e\u30ea\u30f3\u30af\u304c\u8cbc\u3089\u308c\u308b\u3060\u3051\u306a\u306e\u3067\u3001kintone\u306e\u5951\u7d04\u30b9\u30da\u30fc\u30b9\u3092\u53d6\u308a\u307e\u305b\u3093\u3002<\/p><p><strong>\u30bd\u30fc\u30b9 <a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000059.000144252.html\" data-no-translation=\"\">PRTimes<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Prodilight Inc., a company promoting digital transformation in telephones, has collaborated with Pasona Japan General Affairs Department Inc. to release a linkage service page between the cloud PBX &ldquo;INNOVERA&rdquo; and the business application development cloud service &ldquo;kintone&rdquo;.When kintone and INNOVERA are linked, the phone call history obtained by INNOVERA can be imported into kintone and synchronized with the customer response history. This means that telephone response work can be managed together with customer information and inquiries. Not only does this improve work efficiency, but by centrally managing and visualizing the content and response status of customer inquiries, it also prevents missed responses and duplicate responses, leading to improved customer response [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":10307,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"wprm-recipe-roundup-name":"","wprm-recipe-roundup-description":"","postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"categories":[208,188,91,211,92,237,217,206],"tags":[384,278,3677,1811,3678,1795],"ppma_author":[205],"class_list":["post-10306","post","type-post","status-publish","format-standard","has-post-thumbnail","category-apac","category-customer-experience","category-hr-tech","category-japan","category-martech","category-news","category-professional-development","category-regional","tag-cloud","tag-digital-transformation","tag-innovera","tag-kintone","tag-prodilight","tag-professional-development"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Prodilight Launches INNOVERA-kintone Integration<\/title>\n<meta name=\"description\" content=\"Prodilight collaborates with Pasona to release an integration service page linking cloud PBX &quot;INNOVERA&quot; with kintone business app platform.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itbusinesstoday.com\/ja\/hr-tech\/prodilight-launches-its-innovera-integration-with-kintone\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Prodilight Launches INNOVERA-kintone Integration\" \/>\n<meta property=\"og:description\" content=\"Prodilight collaborates with Pasona to release an integration service page linking cloud PBX &quot;INNOVERA&quot; with kintone 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