IT leaders embraced the digital transformation process to ensure productivity and growth during the unprecedented scenario
The current pandemic situation has put immense pressure on the organizational IT infrastructure.
Due to the lockdown, complete workforces had to shift to the remote environment by using online applications and domestic Wi-Fi, essentially converting their work environment overnight.
CIOs acknowledge that while business continuity plans were not designed with a pandemic as the focus, enterprises were suggested disaster recovery measures to enable them to handle adversities. The pandemic has been a huge learning curve and IT leaders are finding ways on how to support both employees and customers.
CIOs are working to devise measures that ensure the health and safety of their employees yet do not compromise on customer satisfaction and service quality. The main considerations for updated strategies include reduced capital expenditure, business security, continuity, and security issues, etc.
IT leaders have rethought the long-term plans and re-strategized the operations to a leaner and more agile process to ensure effective productivity. C-suite executives are collaborating with the team leaders to boost competitive edge, customer experience, motivating employees, etc. keeping technology as the base.
As per a survey conducted by The State IT Modernization 2020, CIOs acknowledge spending 40% of the IT budget on IT modernization measures. These measures are necessary to meet the requirements for the organization’s transformation process. Of the 67% of the organizations which did so, only 25% have achieved the goal.
Skill development to better the competitive edge
Leaders need to pinpoint the areas where the resource pool is lacking in, these skills need to be imparted to the employees. Identification of skills will help managers to understand how to formulate teams and how the delivery can be done. Development and learning of skills are critical to any profitable enterprise, and employees should have access to these options.
Security assurance to connected devices
IT leaders should ensure that the workforce is aware of the increased chances of breach due to the sudden shift. CIOs have opted for digital transformation and cloud migration to be able to better serve the customers and ensure data protection. Hybrid models offer the best protection services.
IT leaders implementing IoT devices are partial to the “defense in depth” security enabler plans. Using an edge-to-core-to-cloud platform ensures that security is inbuilt in the design. For long-term networking measures, CIOs have turned their attention to SD-WAN devices for reliable security. To protect connected devices and handle potential attacks, security professionals prefer Virtual Desk Infrastructure.
Flexible and Agile teams
Conventional operating models were put under severe stress during the pandemic, IT leaders responded to the situation by developing strategies which were based on “make the best of it” phase and have successfully ensured long-term productivity. Employees have to train in the Agile methodology to be more adaptable to adversities. The agile method constantly reviews changes, innovative updates, processes, and organizational culture, which is the need of the hour.