Saturday, May 15, 2021

Knowledge Workers are open to reskilling and Automation

Contrary to a popular misconception about automation cutting into jobs, US knowledge workers are comfortable with reskilling and working alongside a digital workforce

The benefits of automation are very well recognized by US companies. In addition to saving time and costs, automation also helps in improving accuracy, making it a key reason why 92% of US business decision-makers have opted for automation.

The report ‘Automate or Stagnate: The Impact of Intelligent Automation on the Future of Work,’ found that 87% of knowledge employees in the US are open to reskilling and getting on board with company’s digital transformation efforts to stay competitive. Conducted by Robotic Process Automation (RPA) Company Blue Prism, the report also reveals that two in three US respondents in the last 12 months have already experienced some of their daily tasks being automated. Additionally, 32% of employees also believe that their businesses can remain competitive in the next five years without automation.

As companies across all industries and verticals improve operational effectiveness and agility, it is automation that will become a key differentiator for high-performing organizations. The US decision-makers have identified RPA and Intelligent Automation as solutions to solve productivity problems. Over 97% of US decision-makers believe that RPA and 95% think that Intelligent Automation is essential in driving digital transformation.

Experts believe that this wave of automation and technological disruption has placed human creativity directly at the center of the value chain. This has changed the way enterprises operate. Human workers will have to co-exist with a digital workforce for enterprises to be successful.

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Implementation of RPA does not happen overnight, and hence, it is essential that the company culture evolves in line with automation efforts. Experts believe that to tap into the potential of automation, enterprises must consider a rework on organizational culture. Data suggests that 71% of US knowledge workers want their business cultures to evolve, and 67% believe that their employers need to build trust.

Business leaders are also seen rising to the expectations as 84% of leaders are aware that need to do more to build trust among employees before adopting automation and drive a digital workforce. Two in three are seen facilitating cultural change, as they incorporate their digital workforce into their daily working practices and encourage the human employees to engage with the technology.

Over 80% of business leaders who have at least one automated processes in their companies believe that it has a positive impact on production and revenue. Data also suggests that over 90% of leaders understand the benefits of RPA and Intelligent Automation, while 72% of knowledge workers believe I automation works.

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Whether companies and decision makers believe in it or not, there is no doubt that the fourth industrial revolution leading to digital transformations, will be driven by automated processes. To stay competitive in this digital world, companies and employees will need to get on to leveraging the automation technologies, sooner or later.

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